McDonald's 806 East 1st Street, Vidalia, GA 30474

"Curbside is always quick and easy! Patrick is also a great worker!"

"Literally made me park, wait, and still didn’t bring out the correct order. When I called to get a refund I was told I had to drive back. That would be an hour round trip. It’s time to fire and replace again!"

"Placed a mobile order and waited on the pickup spot for an hour for our food. When the lady final brought our food out it was missing items. She said she would bring them right back out, and 10 min later I was still waiting. We ended up leaving without the other items bc their door was locked and no one was answering the phone. Terrible service! Certainly not the way I would want my franchise ran. When contacting McDonald's on the app to let them know, I was simply given an apology for not receiving all my food and 2 of my drinks, but never refunded for it, or even offered a refund. This will keep me away from this McDonald's for sure."

"I went to mcdonalds on a Sunday night at 9:15 I got thru the line in drive thru about 10:50 only to get home and find out I didnt have half of what i paid for. I immediately called them to tell them that i was going back to get what i paid for. However, my calls went unanswered. The next day I went to work before they opened so I had to wait until i took a break to call them to let them know that i had been ripped off. The person that answered the phone come off as ignorant to any policy that they may have been put in place to determine what should be done in this situation. Although i answered all of their questions and let them know i had my receipt the associate still come off as ignorant and simply didnt know anything of value. I was told that the shift manager would call me back. That didnt make any sense to me considering the associate that answered the phone had the shift manager right there relaying messages back and forth between the shift manager and myself. I dont have to tell you that I never received a call back. I got off work at noon and i decided to go by McDonalds to finally get what i they didnt give me the night before. When i requested to speak to someone in regards to my order not being right I was told that I had to bring the unordered chicken nuggets back that they did give me. So i was supposed to pay almost 30.00 and the only food I received was 6 piece chicken nugget and 2 apple pies and their was 3 people with growling stomachs and they really expected for us not to eat the chicken nuggets. I will never go back to mcdonalds and i am fortunate that i didnt catch a felony case for assault over the stupidity, ignorance and disrespect of the shift manager. Her incompetence and IQ should only reflect her blood line and shouldn't reflect the company as a whole but it actually does. Save your money or just go to wendys across the street. Seriously dont waste your time, money or patience on a company that clearly doesnt value a customer spending their hard earned money and completely being robbed instead of fed."

"We ordered a really simple order. Vanilla ice cream in a cup and some chocolate chip cookies. It took the boy about 5 minutes to bring our change back because he completely forgot he owed us change. He was caught up talking and we literally had to flag down a girl to go get him. He apologized and said that he had forgot. When we got to the window the manager was up front and we let the girl know that we ordered ice cream in a cup. Not the cup that's pictured but one of those little clear plastic cups. So I think the girl was going to change it to that, but when the manager came over she literally handed the girl a small cup and put the ice cream in it. She looked at us and said is this okay as she forced it into my mother's hand. Then she grabbed these cold hard cookies and gave them to us. I've had better service here before but today was not one of those days. Unfortunately, for them I just started leaving reviews and they caught the worst end of the stick. At least the ice cream machine was working."