Dunkin'

"I frequent Dunkin' Donuts at least 4-5 times weekly for an iced latte. I placed my usual mobile order Sunday (yesterday) and when it's handed to me, I notice that it's a little darker than usual. I pull off from the drive-thru window, taste the drink and immediately notice that it doesn't taste right. At that moment I realize that they have given me an iced coffee and not an iced latte. Some may say what's the difference, but there is definitely a difference and my body lets me know. For some reason (I can't explain why) I can drink espresso, but my stomach rejects coffee. I pull back around to the window and I tell the employee at the window that my drink was made incorrectly & I want to have it remade. He asks me if I want it made just as it reads on the sticker and I reply "Yes". He takes the cup and I'm under the assumption that my latte is being remade. He gives it back to me and it looks right and tastes about right. I later discovered that the latte was in fact not remade, but either milk and/or flavoring was added ro make the latte appear to be made correctly. I know this because here I am 24 hours later still fighting with my stomach and the effect that coffee has on my system! Thank you so much Dunkin for deceiving a loyal customer!"

"I tried twice once inside the store and once in drive thru to get a frozen drink around 8:20pm and both times I was told they couldn't make it because the machine had already been cleaned and when I asked why because it was within thier hours of operation I got no response... I'll stick to Grovetown dunkin! Never have an issue there."

"Just had breakfast with my Husband.....Mary (the co-manager) was there. She's really good. What a difference it is when she's there. The coffee was great!"

"Just left Dunkin. The atmosphere and food were Ok, but the staff was not friendly at all. Not making eye contact. Walking away. Not interested in connecting to their customers at all. Very disappointed because we were here on opening day and everyone was friendly. I hope they turn it around."

"So just yesterday evening before church me and my family stopped by for coffee and donuts. I was talking with lady taking my order and suddenly she had an accent. I looked at my wife in disbelie. My affirmed she may have accent. When I get to the window I'm assuming the whole staff walked around the corner to take a peak giggling. Again before I made assumptions I waited for the lady to speak... No accent!! I looked at my wife she said maybe it wasn't her. The other lady came to hand me the donuts .. No accent!! We were mocked and laughed at. I will not be giving any patronage to Duncan until they have a mature staff."