Davis Bu, MD,

888 Main Street, Wakefield, MA 01880

"I have been to this office several times and I have nothing good to say about Dr. Bu. But Kathy, the nurse who calls patients back to schedule appointments is one of the rudest customer service representatives I have ever spoken with. She should try listening more than talking."

"Dr. Bu is a kind and patient practitioner. I have no complaints with his bedside manner or care. Please don't hesitate to trust him and his team. Although I deeply miss Dr. Bloor, Dr. Bu is competent and intelligent. Please also remember that healthcare practitioners are also human, just like us."

"I had the misfortune of speaking with one of the nurses today, whom I found spoke to me in a very condescending manner. My question was regarding a contract that I signed regarding a medication I am taking. I wanted to simply know if every physician I see will have access to this contract. My question was evaded, and I was made to feel that I am labeled as a potential abuser. No way to treat a patient."

"I am only giving 4 stars because Dr. Bu is an excellent doctor and always has been very professional and helpful with any health issues or concerns. If this wasn’t the case I would give 1 star. He is also my mom’s doctor and she agrees that he is great as well. The main issue is with his nursing staff. When I call for a question or concern, I am told I need to speak with one of them prior to making an appointment. I have now ran into numerous issues with the nurses being highly disrespectful and making unprofessional comments. Receptionists are also often rude. Next time I call I will refuse to speak to the nurses and will try to only request an appointment with Dr. Bu"

"Just called the office, staff very rude! I called this office 6 months ago and switched primary care for myself and daughters. When I called today to make an appointment for my daughters the lady told me they had no name in their system, and that I must of been mistaken, what? Really? She went on to tell me that dr Bu doesn’t see anyone under 18. Well my name was there so don’t understand why theirs wasn’t because I switched them the same time I registered. She spoke to me as if I was delusional, how can you you have people that work at a doctors office speak in that manner, she got me so upset!! Obviously you don’t like your job, or respect people, I’d be afraid to call this office, beware!!!"