Nicolas S. Nguyen, MD 1101 Beacon Street, Brookline, MA 02446

"A disorganized and unprofessional practice. Current location is not what is listed online. They don’t send notifications to patients of new location. Difficult to get staff on the phone and when you do they’re barely audible and can’t answer your questions. This is the 3rd time I’ve tried to make an appointment and giving up."

"Dr. Nguyen is always available for my needs even when he is only there one day a week. Practice is filled with wonderful staff and providers (Dr. Hinds) who can address and accelerate any concern or issue I have. I typically see Dr. Hinds while Dr. Nguyen remains my PCP. She referred me for surgery 1.5 years ago. This was a hard time for me and required frequent follow ups and paperwork to be filled for work, imaging, labs and other health needs. Dr. Nguyen was available for all behind the scenes priorities while I maintained follow up visits with Dr. Hinds. I have had many providers over the past 30 years. My experience with almost all of them are that they do not address my concerns. The first day I met Dr. Nguyen, I came with a list of things that I hoped to accomplish because I had not seen a provider in some time. I felt I would be lucky if I could address at least one thing. I had a bad experience with a previous primary care physician and was already wary. He addressed all my needs in one visit which was 4-5 concerns. Looking back on this now, I find that this is truly amazing because there is really no way that a provider can do all these things in a 20 or even 30 minute appointment. He did it all on his own, not a medical assistant or nurse. Vitals, EKG, history and prescriptions. Both Dr. Nguyen and Dr. Hinds are amazing providers who I am lucky and blessed to have in my corner. His one day availability has never been an issue for me. I am always able to reach someone via the patient portal or over the phone."

"He's a nice man but where he's only in the office one day a week, makes it extremely difficult to get in with him when you desperately need it. Either stay in Beth Israel Hospital and Overlook all the doctors or give up your practice because you can't do both. It's not fair to the patients."