CHA Cambridge Hospital Emergency Department
1493 Cambridge Street, Cambridge, Massachusetts 02139
About the Business
Welcome to CHA Cambridge Hospital Emergency Department
Located at 1493 Cambridge Street, Cambridge, Massachusetts, CHA Cambridge Hospital is one of two CHA acute care hospitals north of Boston, situated conveniently between Harvard and Inman Square. As a proud teaching hospital affiliated with Harvard Medical School and Tufts University School of Medicine, we are committed to providing high-quality, patient-centered care.
Our Services:
- 24-Hour Emergency Care: Our Emergency Department is open 24/7, offering prompt medical attention with short wait times. Your CHA doctor will be notified about your visit to ensure coordinated care.
- Comprehensive Health Services: We offer a wide range of healthcare services including Maternity, Mental Health Care, Primary Care, Specialty Care, Surgery, and Overnight Hospital Care.
- Behavioral Health Urgent Care: Available for walk-ins, our team provides assessments and treatment for individuals of all ages, with referrals to ongoing care as needed.
Convenience and Accessibility:
- Parking and Transportation: An underground parking garage is available. Obtain a parking coupon at the front desk before leaving. We are accessible via the Red Line at Harvard Square, followed by a 10-15 minute walk. A CHA shuttle service connects Cambridge Hospital with other CHA locations.
- Digital Services: Our MyCHArt system allows you to manage appointments, refill medications, and access your medical records securely online. Use eCheck-in to save time during your visit and ensure a safer experience.
Visitor Information:
- Visitors are welcome following our current visitor policy guidelines. Patients may bring at least one person with them; additional guests are subject to provider discretion.
Appointments and Assistance:
- For Primary Care appointments, please call 617-665-1305. For other services, visit our Get an Appointment page.
- Our Financial Assistance team is available at 617-665-1100 for any inquiries.
- For non-urgent questions, reach out via MyCHArt, or use our secure online form for feedback or complaints.
Virtual Care:
- Schedule same-day or next-day Virtual Sick Visits through MyChart for symptoms like cough, headache, and more. At the time of your appointment, you will receive a link to join via your phone or computer.
Pharmacy and Billing Services:
- Refill prescriptions by contacting your pharmacy directly. For billing inquiries, call our Customer Service Billing Department at 617-665-3200.
- Online bill payment is available for your convenience.
Language Services:
- Interpreter services are available at no charge. Inform your care team if you prefer to speak another language during your visit.
At CHA Cambridge Hospital, we strive to provide exceptional care and support to our community. Visit us for all your healthcare needs, where your health and well-being are our top priorities.
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Contacts
1493 Cambridge Street, Cambridge, Massachusetts 02139, United States
Reviews
"Very good"
"If you want to receive good/accurate care, please don't go here.There are better hospitals in cambridge. This review is on behalf of my father. We have used CHA since 2013 and the level of care in 2013 was exceptional. The doctors, Nurses and everyone involved in patient care was very attentive, listened to what the patient had to say, and gave us the chance to ask questions. Now come 2024, My dad had a surgery at this hospital. Before the surgery, we went to the ER, I think, once a week because of gallstone pain. The ER doctors first said, there is nothing there and they don't know what's causing the pain, then they said, you have gallstones but they are not causing any inflammation. They kept saying everything was fine. In December 2023, we took him to the ER again because of the level of pain he was experiencing. They admitted him and said his gallbladder is severely inflamed and they need to take it out. so my question was "WHY did we wait to take it out?" They did the surgery and it was complicated, but keep in mind that gallbladder removal is a simple surgery and patients go home the same day. My dad stayed in the hospital for a week and during the stay, if he needed anything or the IV machine beeping, it would take the nurse at least 45 min to come and turn it off. We brought him home and we had to take him back to the ER because he was feeling intolerable pain. Their answer of the cause of the pain is because there is a drain in place, another day was because he is constipated, and another day was there is a little bit of gallbladder still left there and that will cause pain for a while. SO, they couldn't give us a proper answer for anything. We had to visit the ER again in february and the nurses literally rolled their eyes. he was so weak but one of the nurses, Named Giana ( she was leaning against the wall and just watching and told me to talk to the surgeon because they can't do anything) asked the EMT not to help him, he can get off by himself, when they can visibly see that he has no strength. I had to help him to the hospital bed. They hate receiving patients. it's like they are there to talk and gossip and not work. If you hate receiving patients or helping people in general, don't be a nurse, it's not for people like you."
"Very friendly and compassionate staff. Triage, registration, and the doctor were all kind, respectful, and knowledgeable. They were quick, but also made time for me to talk and ask questions."
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