Pizza Hut

"would give less stars if possible. NEGATIVE. they OWE ME MONEY OR FOOD and no one will do anything about the incompetence. the manager on duty (young black guy who refuses to give his name) has disrespected me on several occasions. telling me he has no authority to resolve an issue but refuses to let me speak to any other person in charge. Thursday, I ordered through the PIZZA HUT APP (NOT DOORDASH) and they took it upon themselves to send my food out to a DoorDash driver. The food never came and I called to get to the bottom of it. He refused to issue a refund, no store credit, no food. told me to call back and speak to the “real manager” and it’s now Monday and he’s the one answering the phone. Told me “to wait and let someone call me like he said the first time”. ABSOLUTELY UNACCEPTABLE. 4 days later and I’m still 33$ without money/credit/or food. He needs to be fired! Incompetent and disgusting."

"We got two pizzas, Buffalo chicken was not made rigth it had onions added, and when we picked it up, the topping just slid off it didn't even look completely melted. Then the big new Yorker had so much seasoning on it that it affected its taste. Hate to say it, but we thru booth pizzas out"

"Pizza was never delivered and the manager was very rude . I was told I could go pick my pizza up and that I would have a credit for all the hassle I ordered my pizza at 8 and was able to get it at almost 10. Was told two different stories. They need better management or just close down"

"The dough was bad. Never had a pizza that bad in my life…… please reform this pizza hut!!!! I worked pizza hut many years ago and have seen and tasted old dough before and it tasted like old dough before it’s about to be burned off in the oven to be disposed of"