Wendy R Gaines, MD

"Scheduled an appointment 6 months ago for my husband to see Dr. Gains as a new patient. He was asked to be there 10-15 minutes prior to his 8:40am appointment and so we were. By 8:50, the nurse mentioned to us that Dr. Gains was running behind 20 minutes, putting my husband’s appointment behind nearly an hour before even being seen. When we asked to reschedule, the woman at the front desk told us we couldn’t do so. My husband asked, “So what do I do now?” The woman shrugged her shoulders and said “We can’t reschedule you.” So we’ve wasted all this time waiting for our appt with Dr. Gains just to have to go and find a new doctor. We didn’t even get to see her, so I can’t say anything much about her other then she clearly has a reputation of running late based on her reviews and our experience today and her office lacks compassion for other people’s schedules and lives. If you’re running behind, let your patients know so they can plan accordingly. It’s not that hard."

"Dr. Gaines is very thorough and spends the time to ask questions and listen to any concerns. I've been seeing her for over five years and very pleased with and her entire staff."

"Wait times are always an issue. Weather in person or virtual, both times over 45 mins wait time. Everyone is busy, please respect others schedules as well."

"**Update** Since I've left this review, I've been billed $428.30. I've been in contact with my insurance and they claim that it's in the physician's control. With that, I've called Wendy Gaines' office multiple times to get clarification, but their reasoning for this bill is that it's a First Time Physician's Visit and does not classify as a physical. Sure - but does that mean I should pay $428.30 for a one hour visit? Even if Wendy Gaines was a good physician, this bill would still be absolutely ridiculous for someone who has insurance. STAY FAR AWAY FROM THIS OFFICE! ----------------------------------------------------------------------- I wish I could give Dr. Wendy Gaines 0 stars. She is the worst physician I have ever worked with. I am 26 and six months into changing my life to be healthier. However, while going over my history and my weight gain from the past year, I felt judged by Dr. Gaines at every moment. Constant jabs about my weight and alcohol intake during the height my depressive episode due to the pandemic were made throughout the appointment. I do not drink nearly as often as I used to (about 2/3 glasses of wine on a Friday or Saturday), and was still shamed for it. Every question I had about my health would come back to my weight gain, and shamed me at every chance she could about this subject. She also claimed that I was late, even though I arrived at the appointment on time. She made references to my tardiness throughout the appointment by telling me that we couldn't get to specific subject matter because she is "on a schedule and that's how it is". Overall, I do not recommend Dr. Wendy Gaines and recommend that she stop practicing medicine. I left the office in tears and I will never go back."

"Dr Gaines is a very thorough, thoughtful and caring physician. She ensures her patients follow-up on recommended screenings and treatments."