Pittsfield Medical Associates

"The staff are less than friendly, I never get a good morning or how are you almost like my presence is requiring them to do work they absolutely don’t want to do. I call for prescriptions to be filled and sometimes they are sometimes I need to remind them. And I have even asked as a personal request that once the script was sent to the pharmacy to let me know to which the response was we don’t do this but I’ll do it one time! There is no personality here and as I sit in the reception office I listen to the person answering the call clap back on someone. This is not your neighborhood friendly doctors office that cares about you. They are clearly here for the check."

"I have been patient for some time. The providers always listen and show genuine care for the patient. The entire staff including reception, nurses, and office are kind and always helpful. I trust them all."

"I sat in the waiting room for 20 mins. Once i was taken to the exam room. It took over a hour before I seen someone."

"New PA, Dr. Anita Raj, is absolutely wonderful. I almost don't miss Dr. Berkowitz. (She was also a doctor I would wholeheartedly recommend!) Both have such a caring, listening, wonderful bedside manner. I feel hopeful for the first time in years!"

"I had a very nice experience, but the billing seems to be the weakest link in the whole organization, she would tell me that the insurance system had some issues and then she would just hit me with the full amount, and when I contact my insurance company they would say it was her fault, and after the third time I am incline to agree, she has a serious attention to detail issues, and thus is the major problems in billing. Other than that I really like the medical center it's great... But if this keeps happening I am going to start looking other places..."