The Gator Hole LLC

"great food but took over an hour an when i called to ask if it was ready they said yes, but when i walked in it was going to be another 10 minutes"

"I got a shrimp cocktail. The shrimp was chewy and overcooked. They have a good salad bar."

"The food is very so-so. Boneless wings are mostly breading to the point of being chewy, hard and difficult to eat, with the Teryaki wings being tremendously salty. Hushpuppies are very dense and doughy inside. Catfish filets are good. The French fries are their own style, tasty and good if you get them while they are hot. Wait staff were very friendly, even though they were short one person. For some reason our order was brought to us one dish at the time by a very frustrated, unhappy cook. Having 5 at the table, this was a long process. Some food was not hot. The interior of the restauraunt creates an extremely loud environment. We found it very difficult to hear each other and had to raise our voices a great deal to have a conversation. Space between tables is quite good and roomy. I am MOST frustrated with the TOAST ticketing/billing system. DO NOT PAY USING THE QR CODE ON YOUR TICKET. The issue is partially my fault. Nevertheless, they could not resolve the issue and I was overcharged over $135 for our evening at the restauraunt. After paying using the QR code on my ticket, I discovered there was an alcoholic beverage added to my bill that wasn't our table's, an extra regular drink was charged and one order of boneless wings was charged as a 10 piece rather than a 5 piece. I brought this to my waitress' attention. She took my card. It was returned with a receipt showing the original ticket voided and I received a totally new "corrected" ticket. I paid the second ticket at the register. I have now discovered TOAST DID NOT void the first ticket and TOAST has still charged me for over $135 dollars. You cannot speak with TOAST about the issue. TOAST simply refuses any assistance to the customer, whatsoever. The Gatorhole contacted TOAST and verified the VOID from their side. My funds were returned to my account. I still will never pay using TOAST QR codes again, but I CERTAINLY appreciate The Gatorhole's response time and their time resolving the issue. These are good folks."

"Had the best meal here! I had the fried shrimp and cheese grits and it was amazing…everything was! The service was friendly and the atmosphere was laid back and inviting. My family and I met the owners and immediately knew why our experience was so great, because they are good folks! We will be back very soon!"

"Thank y’all for a great meal on our last night in town. Everything was delicious and everyone was so nice. Next time we get up this way, we’ll be sure to stop by again. Fried shrimp, catfish filet and chicken tenders were all fried perfectly. The coleslaw was some of the best I ever had. Thanks again!"