Pleasant Surprise
121 Swinburne Row, Newport, Rhode Island 02840
About the Pleasant Surprise
Welcome to Pleasant Surprise, your go-to destination for unique and delightful finds in the heart of Newport, Rhode Island. Nestled at 121 Swinburne Row, our charming store offers a curated selection of one-of-a-kind gifts, home décor, and locally crafted treasures that are sure to bring joy to any occasion.
At Pleasant Surprise, we pride ourselves on providing exceptional customer service and a welcoming atmosphere that invites you to explore and discover. Whether you're searching for the perfect gift or looking to treat yourself to something special, our friendly and knowledgeable staff are here to assist you every step of the way.
Step inside to experience the magic of our ever-changing collection, where each visit promises a new discovery. From handcrafted jewelry and artisanal candles to unique art pieces and stylish accessories, our carefully chosen items reflect the creativity and spirit of our local community.
Come visit us at Pleasant Surprise, where every visit is a delightful journey of discovery. We look forward to welcoming you and helping you find that perfect surprise that will make your day truly special.
Photos of Pleasant Surprise
121 Swinburne Row, Newport, Rhode Island 02840, United States
Opening hours of Pleasant Surprise
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
10:00 - 18:00
Reviews of Pleasant Surprise
"One of the shops we have to stop by every time we are in Newport! The best cards, gifts, and everything in between!"
"We had a horrible experience here and I can’t stop thinking about it. My well behaved 6 year old daughter and I went into the store and she was in love with the unique purses right inside the door, I mean obsessed, and I told her she could get one. They were odd shapes, displayed on shelves and did not have stable bases so they were all knocked over. We started looking at them and as we did we picked up the ones that were fallen over- when she would pick one up, another would fall- they were poorly displayed. I was picking them up behind her. This went on for a while because she couldn’t decide which one she wanted. Without a hello or greeting or even a smile the man working (maybe the owner, I’m not sure) came over and said, “I’m coming over because I hear dropping.” I immediately said, I assure you I’m picking them all up - he looked at me with a smirk and said- “I hope you know these are all 30-40 dollar bags”- I was in complete shock! I can’t even imagine that someone would speak like that and assume the worst without even watching to see what we were doing. I feel like there is a very negative attitude toward children in Newport. It’s been a damper on our trip and experience."
"So we are locals it's a beautiful Saturday so we take our kids downtown for dinner and shopping we've been doing this for 30 plus years one of our favorite things to do...until we entered "pleasant surprise". First off most of these shops have great employees friendly but there are a few in Newport who should not be working in retail. People buy from people they like. If you're rude and don't even greet a person you shouldn't be in sales..I get it every one has an off day but not when it's every time you enter the store. Anyway our last stop was anything but pleasant. We have never been so mistreated in our lives by such a person. First off the manager did not even say hello when we entered I greeted him, and as our kids were checking out all the unique gifts that we would have purchased the manager was just staring them down as if we were going to steal, then preceeded to yell at my daughter for leaving her shopping bag on the table by accident and saying "I've been picking up after people all day" I'm sorry but that's what retail is you are working with people. Then he kicked us out of the store. Never ever have I been treated this way in my life...reading all these reviews seems like this truly is a problem and if this isn't rectified then there will be action taken."
"Omg! What a fun and unique store! The sensitive person that gave this store a 1 star review because their feeling were hurt is hilarious. You poor little person with no sense of humor. No wonder you didn't like this store, wahhhhhhh, Snowflake. Go in this store, support small businesses! Such fun things. Great store for white elephant ideas!"
"I live in Newport, and find this shop full of fun quirky items. Great for surprise unique little gifts (especially stocking stuffers). The browsing is worth every minute too! I'm sorry that comments of Trump supporters take offense at some of the things there (tho' I'm afraid those types of items are far more in your face in England+). This is a little shop which will always have a tiny selection of politically comical things on its shelves because it holds the unexpected. That's why it's called Pleasant Surprise(s). I love it! Loads of fun-shopping - and especially great for little purchases, including cards. Taking offense at a very very tiny selection of its items for sale seems silly to me. There's so much in there to enjoy!"
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