Verizon

"Ok so i have to brag…. i went to upgrade my phone and get my son a phone (this is something i hate doing due to the time it takes) the representative TJ at the hinesville store was awesome. We spent like 3hours together and he got me taken care of. If you are in need of a phone go see him. It won’t take that long i was just having issues but he didn’t leave until it was complete. I ended up having tech issues after the fact but it was nothing he did he was AMAZING!!!!!"

"Let me tell you about Jess F, she was a real lifesaver for us today. When my husband and I were struggling with the process of getting ported over from AT&T, Jess stepped in to help. We'd already talked to five other techs over the phone, and it was getting frustrating! But when we walked into the store, Jess greeted us warmly, opened the door for us, and personally guided us to her desk. If you ever need help, look for Jess F – she's a gem who genuinely cares about making sure you're taken care of, no matter what."

"Though Jessica F took her longest with her customers aka me, my sister, brother and my parents. She did perfect and a wonderful job on helping us transfer our phones to one another. The long work was worth it and I’m glad to have her help us instead of anyone else in Verizon."

"Jess was absolutely wonderful! She was so helpful and kind. We got everything we needed easily and also helped make sure we were getting the best promotions and what would be best for us. 20/10 & would recommend!"

"My wife and I recently visited my local Verizon store to update my phone, and I had the pleasure of being assisted by one of their Employee's Jess F. I must say that the service I received was exceptional, and I was thoroughly impressed by Jess expertise and professionalism. From the moment I walked into the store, Jess greeted me warmly and listened attentively to my needs. They patiently guided me through the various phone options available, taking the time to explain the features and benefits of each model. Their in-depth knowledge of the products was truly impressive, and I felt confident in making an informed decision. Throughout the process of updating my phone, Jess demonstrated excellent customer service skills. They were courteous, patient, and went above and beyond to ensure that I was satisfied with my choice. Not only did they help me set up my new phone, but they also provided valuable tips on how to optimize its performance. Thanks to Jess's assistance, I now have a fantastic new phone that meets all of my needs. I am grateful for their outstanding service and would highly recommend them to anyone looking to update their phone at Verizon. Overall, my experience at Verizon was superb, thanks in large part to Jess. Their professionalism, knowledge, and dedication to customer satisfaction truly set them apart. I look forward to returning to Verizon for any future phone needs, knowing that I will receive top-notch service from employees like Jess. Thank you for a job well done!"