Massachusetts Department of Transitional Assistance
45 Congress Street, Salem, MA 01970
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
45 Congress Street, Salem, Massachusetts 01970, United States
About the Business
Welcome to the Massachusetts Department of Transitional Assistance (DTA) in Salem, located at 45 Congress Street, Salem, Massachusetts 01970. As a dedicated local government office, we are committed to providing essential services and support to individuals and families in need across the community. Our mission is to enhance the quality of life for residents by offering a range of assistance programs, including food and nutritional aid, economic support, and employment resources. Our knowledgeable and compassionate staff are here to guide you through the application process and connect you with the resources you need to achieve greater stability and self-sufficiency. Whether you are seeking temporary support or long-term solutions, the DTA in Salem is here to assist you every step of the way. Visit us to learn more about how we can help you and your family thrive.
Reviews
"Very nice people no complaints and safe place"
"They cut my benefits without warning or notice, then they refuse to call back when they say they're going to, but they'll say you were the one who never called, even though they told you they would call you at this specific time, I had to take off work just to be available, and now I have less money and still no assistance. The whole process is designed so the people there don't have to do their jobs, and people who need assistance simply give up."
"Had an excellent interaction here. Relatively quick experience. A very kind team member , Ryan I believe...was so polite and professional. A + to him and the team."
"I’m going to make this plan and simple, you’re on someone else’s time, they hate their job, and whatever they went through before they came to work they are going to take it out on you. Hopefully I can get a job there and be the change I want to see."
"Clean, spacious, lots of seating in wait room, good parking, handicap accessible; elevator on left side of entrance (if facing building), convenient location, security & staff friendly & professional. While there are constantly long waits; most days it seems the general atmosphere is still better than many other locations, such as Boston. Everything is done much quicker here. The front desk staff were a huge help in answering all my questions on the applications & processes, enabling me to now help 2 of my family members."
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