Hidden Creek Auto Broker LLC
About the Business
Welcome to Hidden Creek Auto Broker LLC, your trusted car dealer and store located in the heart of Ringgold, Georgia. Nestled at 871 Dietz Road, our family-owned business is dedicated to providing exceptional service and a personalized car-buying experience. We pride ourselves on offering a diverse selection of high-quality vehicles to suit every lifestyle and budget. Whether you're in the market for a reliable sedan, a spacious SUV, or a rugged truck, our knowledgeable team is here to assist you every step of the way. At Hidden Creek Auto Broker LLC, we believe in transparency, integrity, and customer satisfaction. Visit us today to explore our inventory and discover why we are the preferred choice for car buyers in Ringgold and beyond. Your dream car awaits at Hidden Creek Auto Broker LLC!
Photos
Location & Phone number
871 Dietz Road, Ringgold, Georgia 30736, United States
Reviews
"I cannot attest to their cars, but on their door, it says “honesty, high quality, happy customers”, and I believe it. My husband and I were driving through town and had an issue with our car. We pulled up to their closed gate and they asked us if we were ok. We shared our need and they quickly opened up their gate and helped even though they were closed. What a Godsend!!! Thank you Colton!!"
"The owner picked me up on the road and gave me a ride. If you need a good used car from a honest hardworking man buy here."
"They are crooks. Below you will find the detailed experience my husband and I had with this atrocious company. 9/16/17 My husband and I begin our dealing with this company. After speaking to two presumable owners a verbal contract is made that for a down payment of $300 they will sell us a vehicle and the following week we will pay the remainder of the posted downpayment. We made plans to return with the agreed amount within a couple weeks. 9/30/17 Return to lot and call number posted on door for sales assistance. Spoke with Chad and let him know we have the agreed $300 and would like to purchase a vehicle. We mention we want a Chevy Trailblazer. He says he is taking care of some affairs and will call us back when he is on the way to the lot. He seems to have no issues with the preagreed upon arrangement. Several hours later he calls and tells us that he will not put us in a car for less than $450 down payment that day and the remainder the following week. Even though we didn't really have the extra money we desperately needed a vehicle, so we paid the $450. They will not put us in the Chevy Trailblazer because "It has several issues and I don't want to see y'all stranded on the side of the road." Instead we are sold a Chrysler Sebring that "may have a strut going bad." We were not given a copy of any of the contracts that were signed by us; only a bill of sale. Also my husband signed 2 copies of the contracts and was told they would be shredded although he didn't see them put into a shred box. Almost immediately after we drove The car off the lot a knocking sound starts coming from under the hood I'm the driver's side. My husband plans to fix it the following weekend and we will only drive it to work and home. In addition to the strut knocking worse and worse by the mile, the battery does not seem to hold a charge and we had to jump it several times. 10/6/17 My husband notices that the wheel on the front driver's side is wobbling and 2 of the 5 lug nuts have ground away by the bad strut and the other 3 are going rapidly. He doesn't feel it is safe to drive the 4 miles home and we call a cab. 10/7/17 I call Chad and tell him what has happened. I ask him if they would be willing to apply our downpayment to another vehicle and continue to honor the verbal contract. After several conversations we are basically told the car was sold As-Is and they aren't going to do anything. 10/24/17 Colton comes to our home and promised a refund of our downpayment, in front of witnesses and on my neighbor's surveillance, upon collection of the car. They cannot find it with the GPS because, surprise, the battery was dead. They have not responded to us since. We had this car for less than a week and put less than 100 miles on it. We notified them within a reasonable period of time of the issue and tried to remedy the situation in the fairest way possible for both ourselves and them. Not only were we defrauded by the downplayed strut issue, we were caused severe financial strain because we then had to use other bill money to make a downpayment on a new vehicle at a different lot. We still have not recovered from the loss. I would not recommend anyone purchase a vehicle from this car lot. Ever."
"I bought my van there a year ago and it was smooth and pleasant transaction. Colton Lee was the man who showed me the minivan they posted on craigslist and the condition was corresponding with the description. The price was very good so we made a deal. I took it to Chicago the next week and all good. This past christmas to Miami and great experience. I drive it almost daily and no issues. I like it and I definitely recommend these guys. Mr.V"
"Very good people there"
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