Paniagua Automotive 4101 Ringgold Road, East Ridge, TN 37412

"Unprofessional to say the least but good luck buy at your own risk, customer service sucks."

"The guy I talked to when I first got there was extremely nice and friendly the vehicle I looked at was not in very good shape"

"Would not recommend this place due to very poor service. Not sure who it was that attended us but he was very vague and not helpful at all. Customer service is pretty much non-existent."

"DO NOT BUY ANYTHING FROM THIS PLACE...I purchased this car for my son and everything worked fine during the test drive, Engine was clean and running smoothly that is until I purchased the car. During the drive home the car cut completely off while driving on the hwy and wouldn't restart. It would not turn over just floated until it stopped. That could have easily been a car wreck (safety). We put gas in the car, tried to give it a boost called in mechanics to look at it and nothing. The gear shift locked up and wouldn't move. We hadn't had the car 30 minutes and this is what happened!!!! I called and texted Paniagua of East Ridge and no response. We then had the car towed back to the dealership to return the car. The store manager refused to refund the money or even look at the car. He stated "it worked while it was on the lot". He knew he sold us a lemon from the start. He dressed it up very well. My son is 18 years old he works a full time job, and is in school. He doesn't have money to just give away and he needs reliable transportation to get to work and school. Paniagua to complete advantage of him and refuses to be held accountable. One would think Paniagua would honor what they sell and have the decency to do right by their customers but obviously that is not the case here. Do not deal with this Dealership in EastRidge or their partners of Cleveland or Dalton in any form. They are unprofessional and abusers. They obviously gave a false CARFAX because there is no way a car with a clean car fax won't work after 30 minutes. He now responds and lies about what I said. I never said we're good I don't need it. You stated you didn't know what the extended warranty covers it's all different"

"Was willing to deal with their exorbitant prices because they were located so close. Filled out a loan app and the only correspondence I received was a text with a picture of a computer screen that said “declined” Real professional place. Would also like to add after business’s response of typical fashion-complete avoidance and irresponsibility- I don’t have a problem with being declined a loan. I do however have a problem with your business’s complete lack of professionalism or anything resembling customer service. The constant defensive and unprofessional responses to all negative reviews is enough indication to me of how your potential customers are treated. Do better."