iStorage 137 Summit Street, Peabody, MA 01960

"I am quite satisfied being a customer at this IStorage location. Tommy absolutely went above and beyond. He is very personable and professional. He took extra time to help make sure I was happy with the unit I chose and to answer all of my questions. He remembers his customers names and is quick to respond to any needs. Wonderful service, and the building is clean for how large it must be to maintain."

"This review is for the 137 Summit St Peabody location. Tommy and I-Storage have been fantastic. Tommy’s responsiveness, professionalism and service are second to none. This is the best, cleanest storage I’ve ever rented. If ever in need of storage again, I will look for I-Storage first."

"Update: After renting my storage unit for 90 days, they increased the price by 30%. I was told it would increase but never expected it to go up that much - by 30%. Lesson learned, I will be closing my unit, I feel that it is not worth the money and I’m pretty sure they will continue with the increases. This is my first time renting a storage space and I must say, I was not pressured to rent a bigger space (I chose a small 5x5). I told Tommy what I needed it for and he recommended what was best for me. It is very clean, temperature comfortable and safe with a bunch of cameras and keypad access points. Tommy explained all of the upfront charges, what to expect to pay moving forward. Every question I had was answered informatively and professionally. It is obvious that Tommy really likes what he does for a living, he not only is an employee; he is a customer with a rental unit of his own. I highly recommend these folks for your short term and long term storage needs."

"I have had storage here for years they have many affordable sizes to choose from and the staff are knowledgeable and very easy to deal with Tommy especially will go out of his way to accommodate your needs it's easy to rent online show up and move in all by yourself just bring your padlock all in all 5 stars in my book."

"I recently signed a lease on a new rental unit, I was helped by Tommy the manager, he was very professional. While I was signing the paperwork a disgruntled customer who was the father of an individual who's unit went into auction came in yelling and being belligerent, Tommy expertly diffused the situation without losing his cool or making the situation worse, he is a true credit to your staff I hope he gets a raise"