Public Storage,

671 Washington Street, Quincy, Massachusetts 02169, United States

"I had the pleasure of working with Alicia to confirm my reservation and get my storage unit. She is amazing. Alicia was very polite, patient and informative. She deserves 10stars. My experience has been GREAT!!"

"I rented space was broken into was moved to another floor mind you still paying the price from 42 up to 52 dollars no help As far as customer service needs. Your information is breached on the phone so anyone can get your space and gate code no one was helpful but one person Alicia who knows what I was going through was something that I couldn’t figure out made police reports and moving floors but nothing helped and I still had to pay for both! No cameras to watch the halls. Just cameras at the elevators and gates so anyone could have access to your unit and yes watch you tube you’ll learn how to breach their locks. If they don’t have cameras then there is plenty of time to break in. One gentleman very kind showed me going in but didn’t show me leaving bc I left with something completely different on.so maybe that was a deferent to get me to drop it but he never showed me leaving if want your things protected get cameras bc you don’t know. Weirdo ex or just anyone in general . I do appreciate Alicia’s help but her hands were Tied. As were mine do I had to leave bc I couldn’t go another day thinking that my things are not safe!!"

"Public storage in Quincy has been great for the years that I’ve used them. They provide great service. Alicia is very helpful."

"I've had a storage unit here for years. The staff was always super friendly and the facilities were always in perfect condition. I wish I could keep renting but the company who sets the prices (not controlled by the staff sadly) is super predatory in how they do pricing. What started out as $229. has turned into $473. With the last increase coming with no notice and just showing up on my statement. I get prices can go up but this is just wrong. Even online, for the same unit, the price is set at $201, cheaper than when I started. Public Storage as a company seems to have no interest in long term customers who have always paid on time. Even now when I put in my move out date, they instantly sent me a message about getting money off. Had they not been so greedy, I'd still be paying them. I leave this four star review for the staff who make this place great. I hope someday what you do can bubble up to the overarching company and I can leave a five star review."

"I’ve had some pretty bad experiences at other storage facilities so I was a bit skeptical getting another storage unit. Then I went to public storage in Quincy and met Alicia who made me feel comfortable right away. I have never felt better about keeping my personal things in a storage facility. Thanks again Alicia!"