PC P.I.'s Computer Store

"PC P.I.'s is a role model for how a service business should be run! Business these days is still about being able to do the job. But more importantly, it's about being able to trust the people that you work with to do the right thing! That is 100% the reason these guys have won my business for all computer needs. I recently brought a PC to the folks at PC P.I.'s with a busted power supply and a failing CPU to get some data recovered. I forgot to mention, I'm pretty good with computers, but not all that good when it comes to hardware configurations. I asked the to transfer the data from the 1 TB HDD to the 2 TB SSD that was already active in the computer. The computer would boot up but it wouldn't let you do anything for the most part. Either way, I desperately needed the data that was still on this computer to continue doing the work I needed to do. This all leads to why these guys have my TRUST now. It turned out that the data that I needed had already been was already on the SSD and it had just been partitioned into two drives when I had the boot drive replaced a while back. I was under the impression it was on the HDD. There was some stuff on the HDD so they moved it to the SSD like asked but when I got there they immediately said something didn't seem right with what I asked them to do. It was just some old junk GoPro footage that they moved and couldn't see why I was so concerned with recovering the data. After a little investigative work (10 min) we quickly realized what had happened and I just didn't see that the job was never needed in the first place. Because the job wasn't needed in the first place they gave me my computer back and said have a nice day. I asked what I owed them, and got NOTHING as a response. I don't mean they didn't respond, he literally told me that there was no charge for the work that THEY DID DO. He just said you didn't need us to do anything, no charge. I was happy to pay them for their time spent because of my oversight. Other business owners should take this lesson to heart. "If you worry more about doing what is right for your customer than you do your bank account, you'll never have to worry about your bank account in the first place!" PC P.I.'s embodies that statement and is one place you should definitely take your computer when you need help! Actually, you are screwing up if you take your stuff anywhere else."

"Best Buy's Geek Squad quoted me $250- 400 for a DC jack repair on my laptop. I brought it here and the staff was so kind and found the exact issue on my board and offered to either re-soldered it on for $40 or fully replace the part for $150. I will never go to another repair store, the extremely skilled staff here have fully won my trust."

"I ended up forgetting to write a review for them and they completely deserved it. If you need someone reliable and trustworthy and professional to fix any damage on your phone or computer or tablet, this is the place to go. I had to bring in my mac book pro in because my screen was damaged and was black with a line through it, and i needed it quickly for the following week and it took them only a couple of days and it was brand new and an extremely fair price. These people were super nice and explained everything perfectly. Will definitely go back and recommend them 100%!"

"Terry the owner is fantastic. He builds gaming computers himself. Absolutely knowledgeable about cutting edge trends. Product is below market and adds 100% service warranty on labor and parts. Unbeatable! He has all my tech business."

"My husband's work laptop suddenly stopped working for no reason. After checking online and seeing many places charging upwards $150 just to diagnose an issue, I decided to call PC P.I.s just to ask about their diagnosis fee. They do not charge to diagnose an issue, only to fix the issue. I dropped the laptop off on Thursday and was told it would likely be Monday before they knew what was wrong with it because he had many others in line before me. I was 100% fine with that. I received a call on Friday that the laptop was fixed and there would be no charge. Who doesn't charge for their time?! He didn't. I was extremely happy with their services and will use them again any time I need a computer fixed and I will recommend them to anyone who asks and even some that don't! Don't hesitate if you need a repair, this is the place to go!"