GameStop

"Avoid this place at all costs. The guy with the long hair needs to be fired. Super lazy unhelpful and rude."

"When I tell you I am the easiest customer ever. I have on again off again had a pro membership since 2011. I came in to but a ps5 today and ncaa. I was sold a game even though they gave me a ps5 that was digital only. I called at 745 to let them know they sold me the wrong one and Garrett apologized and said I could come back to swap it out. I come back to swap it out about 30 mins later and Garrett was gone and the person working refused to do it because he didn’t mess it up. He said he told Garrett that and he still left. If it’s true that he told him that all he had to do was call and say come back tomorrow. The guy at the register then tries to send me to gunbarrel. As I am getting ready to leave a customer tells me gunbarrel is closed. I then ask to speak to a manager and of course he is sick. So I am sitting here with 500 dollars worth of GameStop stuff I can’t use. It was for my kids birthday. When I say I am pissed it’s an understatement! If he doesn’t know how to change it out then there should be a manager they can call to work through that."

"I went there today too use my points and the guy that was there got real rude saying I don't have pro account. I know I do I bought a year subscription in March of this year . He wouldn't help any further and kept saying obviously you don't and walked away when I got home I checked my account my sub ends in March of 2025 as I knew it would ."

"Matt the GameStop there is so lazy every time I call he never looks up what I ask for he always just says no we don’t have it but when I call and talk to other employees they actually look it up and can hear the computer typing and they tell me yea we have it but anytime he answers the phone it’s always no and never says hold up let me look it’s always no and one day when I called I was at the Walmart next door an called about a game and he immediately said no we are out of copies so 15 minutes go by and I go to game stop anyways while I was right there and they had 3 copies of the game I just asked for he is lazy and no matter who calls it always no because he is to lazy to look it up this has happened so much and I’m sick of it"

"The website said that the stores near me had Xbox series x in stock. When I arrived neither one had any at all. Thanks for wasting my gas."