Social Security Administration
115 Freeport Street, Boston, MA 02122
Hours open
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
115 Freeport Street, Boston, Massachusetts 02122, United States
About the Business
Welcome to the Social Security Administration office located at 115 Freeport Street, Boston, Massachusetts. As a vital local government office, we are dedicated to serving the community by providing essential services related to Social Security. Our knowledgeable and friendly staff are here to assist you with a variety of needs, including applying for Social Security benefits, managing your existing benefits, and providing information on retirement, disability, and Medicare. We strive to deliver efficient and accessible services to ensure you receive the support and information necessary for your financial well-being. Visit us in person or contact us to learn more about how we can assist you. Your satisfaction and security are our top priorities.
Reviews
"My experience going to the office was good the women that helped me was very helpful and polite but over the phone they are rude and disrespectful"
"It doesn't matter if you schedule an appointment. I'm waiting for more than 2 hours and there is only one of the windows open to serve people."
"There’s no reason two people were here when I got here. They left and now a whole group of new people are coming in and they still haven’t called me. It’s been 43 minuits. Everyone here came in after me. Makes no sense"
"A person there literally laughed at my husband when he explained the reason for the extra help we received...you know during the PANDEMIC and that we needed our income back up. Do these people expect us to lie in a box with the income we get? But no they will lower it more if you arent struggling with rent."
"After several attempts to reach someone, I finally spoke to a man (didn’t get his name) but it was the worst customer service experience I’ve ever received. He told me we’re in a pandemic and that the office is closed and kept asking me WHY did I want to do what I needed to do NOW, in the middle of a pandemic. Well sir, I wouldn’t be calling if I didn’t need to get something done now... He told me to hold on tight, and wait (for who knows how long) until the offices reopen. After explaining to him my situation in a calm way, he simply hung up on me. Yes, this place definitely needs oversight and new management."
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