United States Postal Service

"Really nice people helped me with doing registered mail for the first time. Fix their AC! It felt like high 80s and humid inside when it was cooler outdoors. Those poor folks were sweating buckets. Maybe there was a power outage because the ticket service was down too."

"Melissa and Nacy. They are very helpful on their 1 st day at this usps. They help with general delivery mail and whatever questions I need. These 2 have the best customer service so far that I know off. Thank you for your services. I was going to give a 5 stars, but since I waited on the line for almost 2 hours and when was my turn, the old black guy was with the crank. He been working there long time and I saw how he treated new employees. He doesn't show how to do the passport because it takes him almost an hour to finish the passport. Melissa saw that she came right over to help give him a hand and ask him for assistance. His attitude seemed to be anger and not happy with what he was doing. So Melissa did help him a hand. And when he finished helping other people in front of me. When it came to my turn, he said that he only did passport. He wouldn't help me, and he sent me to Melissa and Nancy. Melissa and Nancy are new to this USPS. And the old black guy, he been there long and he know more than Melissa and Nancy. The only thing I ask him is to check my information if it is correct on the form of General Delivery Mail. It is that simple, and he gives me that attitude. This USPS doesn't have enough employees, and most of the old employees have a bad attitude towards their customers. It's a USPS employees job to help us with a respectful attitude towards the customer and provide them with information as their needs. Please hire new employees so they can do better job than the old employees."

"Great experience here, very efficient. They make eye contact when you approach and thankfully, they have finally cleaned up the lobby. If I had only one complaint, it would be that they should do a better job cleaning up the areas that people need to use often."

"This is unreal! USPS is open till 12 a.m. and open on Sunday. And plenty of parking spots in the center of downtown Boston. I first read the review on Google, and they said this USPS really opens till midnight and you won’t have any issues finding a parking spot. I was not sure and could not believe it at first, but it is real! The staff is also friendlier than at other USPS locations. 5/5!"

"So helpful to have a post office open on Sundays! Came around 5pm on a Sunday. A bit of traffic on the 93 to get there, but easy to access otherwise behind South Station. Free 15min parking outside. There was no line when i arrived. Very efficient and friendly staff. Was in and out under 15min. Thank you!"