Public Storage,

156 Lincoln Street, Boston, MA 02135

"I contacted this particular location a few days ago and asked questions. I spoke to a woman named Susan so disorganised and unprofessional when i asked very simple questions about their contract options. Based on her inability to give me concise answers to my very simple questions i didn't feel comfortable proceeding. I don't feel the employees actually care based on my unsatisfactory interaction over the phone. They don't seem professional."

"Susan is the best. Perfect customer service! Her professionalism is outstanding! I highly recommend this location. She deserves a raise, today. Thank you Susan!!!!!!"

"Public storage on Lincoln Street in Brighton MA served my needs very well. You can expect temperature controlled premises, clean in hallways, plenty of wheeled Dollies for transporting furniture and boxes, and good customer service. The app does not work yet but the aspiration seems legit. The digital building entry works great and provides a good level of security. First floor storage units are expensive but desirable. A great company and great location and customer assistance 5 stars."

"Juan helped me so much today. Since April 26, I've been trying to contact someone for my insurance and key to be taken off my bill and no one answered the phone after 4 calls. Today, April 27, Juan answered while covering the store and made sure to answer and fix any mistakes quickly. What took me hours with no results was remedied in less then 10 minutes thanks to Juan."

"Really great place, excellent service, and they are also very nice and helpful. Extra stars for Susan for taking the extra step when helping customers. I highly recommend this location!!"