United States Postal Service

"Went in there for passport renewal service, expecting the worst after reading all the negative reviews. Thankfully, I believe that they may be outdated because I was in an out in 15 minutes after being helped by Gary, who was awesome! I hope this was not just a one off and that anyone else who sees all the negative reviews also sees this one too!"

"It’s the slowest service. Every time I have to send something I feel like years coming by, as if eternity passes before it’s finally my chance to approach the counter. Worse then any location I’ve been to."

"Self-service machine has been “out of service” every Saturday for at least a year. The counter usually only has 1 person working, 2 if you’re lucky. Get ready to lose 30-45 mins of your life to mail even the most standard/basic envelope."

"The office lady for shipping was super nice. My negative experience came from passport services. The first time we were there, the agent (a guy) who didn’t let us sign our application (for our child) before mailing it, so after 4 months we get notified that we need to resubmit our application. So we went all the way there, this time it was a different lady. She did let us sign. However, after we left, she called us and told us that WE need to mail our application. Okay fine whatever I went back and bring my own envelop and stamps (she asks for two stamps). And when I got home, i read the letter myself it states very clear on the letter that it was actually her (acceptance agent) responsibility to send the new application. (Because it was the agent’s fault that the application didn’t went through. ) All these back and forth could have been avoided in the beginning if the first agent there does his job right. Good thing we start our application early. Now we need to wait maybe another 4 months to see if there is any other surprises."

"small post office with friendly, efficient staff and all the services you need, including post office boxes. just very impressed with the efficiency here and how it's so clear these folks want to help and get you in and out quickly. there's usually parking on the street in front."