Social Security Administration

"My favorite Office. Excellent customer services. Always I found few people in the waiting room. They always answer all my questions. I recommend 100%."

"Can't thank the social security administration enough during this difficult time. Recently lost both my parents in the matter of a year. Social security helped me tremendously. (Norwood loc). They made the switching payee and notified them of my mother's passing simple. It couldn't have gone any smoother therefore ill forever be grateful for the S.S.A!! *Higley recommends the norwood location for those in the Norfolk County*"

"Wonderful experience. The police officer (a gentleman from Laos I don’t recall his name) was so helpful and kind. The employee whom helped with my request was also unbelievably kind. This is the best experience I’ve ever had at a government institution."

"With two visits under my belt, each with serious questions to pursue, this office staff provided timely and thorough service. They have a ticket service and a display of where we were in line. Only waited in line about 20 minutes each time. I have no concerns about returning the next time a questions arises. I had the same good experience when I called this office on another matter, though I was able to speak with someone in less than a minute. Very nice...."

"I have had three visits to the Norwood office over the past year and could not be more pleased with the professional quality and expertise of the staff. At each visit, a staff member spent as much time as needed with me and my wife, answering all our questions and helping us navigate our decision about when to start receiving benefits. On one occasion the staff member remained even though the office had closed at noon (on a Wednesday) making sure we fully understood our options and required next steps."