Sally Beauty,

300 Andover Street, Peabody, MA 01960

"I had the most incredible & fabulous service today at Sally Beauty in Peabody! I was in a huge hurry and probably very irritating to the staff. Not only did I have to return a curling iron. I had to find hair repair products as well. The manager Kat was phenomenal. She was able to get the entire transaction done in 10 minutes while adding on my professional discount. She recommended the entire Bond line to repair my hair as well as a high-end glossing to finish it. Her staff was also extremely helpful and friendly. Thankyou Cat (Catherine Manager) Sev, and Ren!! The Best service I have ever had at a Sally Beauty Supply."

"Jackie and Chelsea helped me out today. Jackie answered all of my questions with professionalism and care, helping me to get the right kind of dye for my hair, and provided me with a great recommendation for a hair masque to increase the longevity of my dye job. Jackie was also very thorough with informing me of the properties of the specific product I was purchasing. Chelsea was very helpful with informing me of how the dye might apply to my hair, and what upkeep may look like, which is very important when considering dying virgin hair. Overall, the store was very organized, easily accessible, and clean. These two were nothing but kind, helpful, and genuinely caring. They were both excited to help me, and deserve the utmost praise. Very very kind, wonderful people."

"8/24/23 Great customer service! My mom and I went there today and we met Dalvyn *sorry if I’m spelling their name wrong* and they are absolutely amazing! Very polite and helpful! They deserve a raise or promotion in my opinion! Very awesome!"

"All the stars i am giving here for inventory. Everything I have walked-in in the Peabody, location it always have quirky set of girls who lack professionalism. It manifests in many ways such as being chatty with thier partners while helping you or checking out your products at the register. Also one of the times the associate told me very assertively that they no longer carry a specific product while I was looking in the aisle, the product was right there on the shelf just behind her!!! The other associate that was just chatting with her pointed it out!! Hilarious! My advice is to be proactive here and don't expect help from the associates!"