Cosmo Prof
186 Broadway, Saugus, Massachusetts 01906
About the Cosmo Prof
Welcome to Cosmo Prof, your premier destination for all professional beauty products and salon essentials in Saugus, Massachusetts. Conveniently located at 186 Broadway, our store is dedicated to serving beauty professionals and enthusiasts with a comprehensive selection of top-quality products and tools. Whether you are a salon owner, stylist, or simply passionate about beauty, Cosmo Prof offers an extensive range of hair, skin, and nail products from leading brands in the industry. Our knowledgeable staff is ready to assist you in finding the perfect products to meet your needs and elevate your craft. Visit us today to explore our wide variety of professional-grade beauty supplies and experience exceptional customer service. At Cosmo Prof, we are committed to helping you achieve your beauty goals with confidence and style.
Photos of Cosmo Prof
186 Broadway, Saugus, Massachusetts 01906, United States
Opening hours of Cosmo Prof
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 16:00
Sunday:
12:00 - 16:00
Reviews of Cosmo Prof
"The girls at cosmopril were the bomb they were so helpful and then she called another store to get the second color we needed and that lady sent the other color aside and went to that other store that's customer service thank you so much from me so it helped a lot that they could show me and get me the products that I needed to do my cousin's hair some work girls you have no idea how less stressful that makes people when you are that out of going keep it up that's the way to do customer service love"
"The people who work at the Saugus mass location are awful if your store is not doing well its because of your staff. I called to place an order the girl on the phone knew I was in the car driving and I was told to go online for my order?? Such an inconvenience and this is not the first time with the Saugus store that they made me feel I was bothering them. I called for hairspray one day they told me my card was not working and I had to go in when I went in the card was working fine they made me feellike I'm not a licensed pro I have been for 23 years I never had any issues in Malden mass. I will never be back and always use salon centric bye"
"The customer service isn’t there to put it nicely. I’ve gone to this location a few times because it’s my only cosmoprof locally and wish it wasn’t. The other times I have been there I’ve never been greeted or asked if I needed help and have been followed around the store. I went in yesterday and was greeted, so I was pleasantly surprised, as soon as I had a question I found one of the employees to ask, she answered in a rude tone as if annoyed I was asking anything and immediately walked away after answering. I was stunned. I turned to walk over to the register and found another employee just staring at me at the end of the aisle, she immediately averted her gaze and walked away. I hate places of service were you feel like you inconvenienced the employees while they’re at work. Do better."
"Would have liked to see a better sign that reads. 'This store is for salon professionals only', not just a hand scribbled 'salon professionals only' ... for what? Just trying get something nice for myself amongst life's responsibilities, only to be disappointed this store is not for the general public. I really wasn't expecting that. Maybe allow the public in but don't give the discount if you dont have the profession card?"
"Went in yesterday...the blonde sales women never spoke to me..no hi..do you need help.. nothing....then I went to the register with my items and she still never spoke..nothing..I didnt know why she wasnt ringing in my items until it dawned on me that she needed my card..but she never asked for it..just stood there looking at me with no words...nothing! I asked her if she needed my card...she acted like she was doing me a favor....I may never return! Who hurt this women...why is she so rude? The help wanted sign told me that maybe this is not an ideal place to work...or shop."
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