BSW Beauty - Brockton

"I'd give no star if it was possible. Be careful what you buy in this store. They have products mislabel on the shelves. My daughter picked up a product which was clearly labeled on the shelf as a low price but at the cashier it showed much higher price. This is called misrepresentation and the store is suppose to honor the customer the labeled price, because it is the store mistake. I pointed out the products and labeling to the cashier and she saw the mistake herself. The cashier called the manager/store owner and they did not care, did nothing about it and did not honor the customer for the price it was labeled. They only said, "get something else" We will not go back to this store! BSW B, You can't just do what ever you want to get people money. YOU are misleading people, MISREPRESENTATION!!"

"I find it frustrating that my mom, sister, son and I were followed around the store while shopping for hair care products. We didn't drive 30 minutes just to be monitored like that. It's disheartening to think what might have led the employee to view us as suspicious. This type of behavior feels discriminatory and stereotypical. On a positive note, the cashier was polite and offered great customer service. Will we return? It's uncertain; the experience left us feeling uncomfortable and irritated."

"These young ladies act like I went to their house and begged them to work there. I'm getting sick of them. Maybe I need to reach out to the owner and see if they need help hiring better people. If all they really want to do is talk to each other and stock, go to Home depot or something overnight to do actual stocking jobs."