Final Gift Pet Memorial Center

"I just buried my little Isabella and my precious Maude today..Isabella was 18 yrs old and Maude was 14...I have all of my pets buried here..6 in total...Jack took care of all of my questions and gave my 2 precious angels a beautiful send off to rainbow bridge..he also read a beautiful poem as my 2 little girls were lowered in the grave...I miss them so much...the grounds are perfectly kept..prices are very reasonable..thank you Jack for your support and for taking excellent care of my 2 little girls"

"I lost my beautiful cat on Monday and it is now Friday. While I lost my cat, I told my vet to ensure that she had a group cremation and that I only got some paw prints. I did not want her remains as it would be upsetting for me. To my surprise, I got a package at my front door today from final gift that had a large sticker that said “cremated pet remains” handle with care and a big fragile sticker also. I started crying and became very upset so I called my vet who was so upset for me and said they use final gift and gave me their number. My wonderful roommate however, went into his room and opened the package and it was just her paw prints. I called final gift when I was super calm to explain the situation and how upset it made me that they put that sticker on for paw prints. She said that “they put the sticker on so the carriers know to treat it with care and it is just my opinion that it should not be on” I am flabbergasted. Basically I was hung up on with no resolution. Their whole business is dealing with grieving people who just lost their pet days ago and they are telling me that I just have an opinion and they are not going to even change the sticker. That they did this on purpose. I am confused how a company who’s customers are all grieving does not have grief training. I do not believe this is acceptable. and I am so disappointed in this customer service. I would ask your vet who they use for cremation after your pet passes and if they say final gift, run for the hills. Or please know that sticker will be on there so you can not have the night I had. I am so disappointed how I was treated today. Your customer service members need training and you all need to know about trauma informed care if you work with remains of animals and their grieving parents. On their website there is a pet compassion hotline that they don’t give the number to. I found it on Reddit, and the grief counselor was wonderful and was DISGUSTED how final gift (their partner) handled this situation. if I was the ceo of final gift, I would be so embarrassed."

"The only reason I am leaving four stars is because I have only had one animal (a Guinea pig) cremated here as the two years prior, Angel View owned this crematory. The turnaround time was about four or five days, so not too out of the ordinary, and I did appreciate the pet loss pamphlets, flower seeds and sympathy card. Their prices are a bit higher than Angel View's were, however and the selection of urns were rather lackluster for the cost incurred. Otherwise, I would say my experience with Final Gift was satisfactory. The veterinarian contracts out the cremation through Final Gift and it is much easier to have the vet step in to take over final arrangements instead of manually seeking out other private pet crematories."

"In June we buried our beloved 21-year-old cat in the Foxboro Pet Memorial Park. The grounds are well-tended and tranquil. We are deeply grateful for the care and compassion that Che and Jack showed us every step of the way, from making the funeral arrangements to conducting the ceremony and assisting us with preparation of a memorial marker."

"I take in rescues and I’ve had every animal I’ve cared for that passed privately cremated with this business over the years, the prices have jumped from years ago but I still think it’s decent and cheapest through final gift compared to my primary and emergency vet. Thank you for all you’ve done. It’s brings me peace and comfort knowing my fur babes get a proper “burial”/“resting place “and to be home as well. Whichever you’d like to call it. Here’s a photo of my beautiful set up in the living room."