United States Postal Service 158 Great Road, Bedford, MA 01730

"I just had the quickest passport application done for my 16 years old son at this office! The young lady who helped us was very friendly and EFFICIENT. We were all done in less than 10 minutes."

"The employees here were both quite rude and Mae could not figure out how to type in the address for my package. One of the other employees was also very rude to a sweet elderly woman. They also expect you to buy tape in store which I’ve never seen before. Highly encourage you to find a different store for your mailing needs."

"My Son didn't receive his airmail package, and you want me to have to go on-line, fill out a form, blah, blah, blah. Your postal carrier used his middle finger at me when I asked about a delivery. He also quoted a line from a violent movie at me ,from a character that was portrayed as a bully, humiliating man, and an accomplice to harassment, and eventually a murder. I has given him a Thanksgiving day present that he left knocked over. How rude!"

"Miss the lovely ladies that used to work at this location. 1 retired and now there are 2 younger staff. They know their work but need alot of training being customer centric. A smile would go a long way."

"Only went to this post office because I had to for my passport. I'll never use this place again if I can help it. Worst counter staff I've ever met. Rude, unhelpful, unprofessional and gave extreme attitude just because I asked a question about booking an appointment for my passport. I know you might not like your job, but that doesn't excuse this kind of behavior. It's still your job. Unbelievable."