Riverside Automobile Detail 504 Riverside Avenue, Medford, MA 02155

"TL;DR: Good, but very pricey. Pros: my car looks brand new and has been more thoroughly detailed than I've ever seen. Great results. Cons: very pricey and more than a bit shady. I called up looking for same day service and a price was never mentioned. I told them I had a Subaru Ascent and stated it was a large, 3-row SUV. I arranged to drop it off in an hour. 58 minutes later, I got a (slightly rude) call asking if I was coming. When I got there 2min later I got a whole routine on how they thought I had a Suburban (a bigger car!) and maybe they couldn't take me today. Regardless, they agreed to do it and wanted the car for 5 hours (fine). When we came to collect, the car was immaculate. Then they told me it was going to be $425+tax including the extra $30 fee for pet hair. They had asked me when I first called if the interior had pet hair; we do not have any pets. I am bald. My wife and daughter have long (2') blonde hair. I told them this and they grudgingly took off the fee, leaving a total of $395. I know I have a big vehicle, but that's right at the top range of what I'd expect a detailing to cost. I also noticed I'm not the only one to complain about being charged a pet fee for no reason. I'll also add that the person I spoke to on the phone was the detailer's wife and that he didn't seem to speak any English. I'll also cop to not asking about the cost before agreeing to the service (my bad). I should note there's no price list anywhere on their website. So was I ripped off? No, they did excellent work and it's my own damn fault for not asking about prices beforehand. But the whole thing felt very shady and not what one would expect from a top-dollar detailing outfit. If you absolutely must have an immaculate detailing done on your car and you don't mind paying for it, this may be the place for you. Personally, I'm not planning to come back."

"Brought in my 2009 Toyota Camry to get a full interior detailing by them. They did an excellent job. I just bought it and it was extremely dirty. I was very surprised it turned out as good as it did. I highly recommend them. They will take care of you, tell you everything you need to know, and give you a great deal! I love their work and will definitely be coming back."

"Fantastic work! I am someone that takes great pride in how I present my vehicle to the world, but I had the misfortune of getting concrete splattered all over my white 4runnr, but Riverside took great care of it. It looks better than the day I picked it up, and I’m thrilled with their attention to detail! I will be going back and will make this my standard detailing shop from here on. I highly recommend Riverside for all your detailing needs."

"I was very impressed and will be taking my vehicle to Riverside in the future. At the end of the day, trusting someone to take care of your vehicle can be a big commitment. The staff here were professional, courteous, and went above and beyond to make sure my car came back looking incredible. Details: I opted for their exterior detail and clay bar services which were very competitively priced. They went so far as to lightly vacuum the interior which was unexpected and appreciated. The included picture was a result of their hard work applied to a vehicle that doesn't enjoy covered parking and hasn't been properly washed or waxed in over a year."

"My car had stains on it from parking it under rusty bridge that wouldn’t come out with normal washing. After my car was detailed they were completely gone! I’m really happy with the work they did—my car looks like new again."