Fred's Gas & Auto Service

"They were Helpful, kind and quick. He helped me and gave me advice with my oil change. I learned some important information that I hadn't previously known. The price was great for an oil change!"

"By far the most capable and trustworthy service shop I have worked with. The owner Freddy takes customer service to the highest level and walks you through what is wrong, how it will be fixed, and gives general advice that leaves you feeling that you are in good hands.Also a full service gas is a plus I highly recommend Fred's Gas."

"Five stars for Fred's Gas Auto Services Center! Excellent service, knowledgeable staff, and quick turnaround times make it my go-to spot for all my automotive needs. Highly recommend to anyone in the area!"

"I was very impressed by their service and care. I got there a minute before the service bays were closed, they were very patient and helped me with my car issues. They ordered my parts and told me to be there early next day to pick up my vehicle. It was done. The quote was competitive and they were able to permanently fix a problem that a previous auto shop could not. I highly recommend them!"

"Let me start by saying I give Noah that works here 5 stars. He was very helpful, thoughtful and rectified a situation regarding an issue with my oil change. I greatly appreciate him! I went there a day later because Noah offered me refund for the wrong oil being put in my car. But this guy in the picture who claimed to be the owner(is actually the owners son) was aggressive and rude while I was waiting for Noah(in the bathroom)to help me. A gas attendant demanded I move my car which I declined and told him I was there to get a refund and I would be leaving shortly. Granted the whole time I was there nobody came to use the other 3 available pumps. That’s when the guy in the picture came into the shop and told me to move it because Noah was in the bathroom. I explained the situation and how Noah was helping me with a refund and 3 pumps were still available.He talked down to me, didn’t listen and was annoyed that I wouldn’t move it, even though I offered if it got busy. I asked him his name and took this picture. He demanded I delete it and got in my face to intimidate me. He told me he owned the place and didn’t care about my money and wouldn’t help me. Finally, Noah came in and apologized and fixed the said situation above and told me the guy in the picture was not the owner. I have been getting my oil changed here for a few years since moving to Somerville and the mechanics or technicians have always been great. After today, I will no longer support this business or refer my friends there due to the interaction with the gas attendant and the man in this picture. He should never interact with customers and they should learn how to speak to people as humans. At least some kind of training to be nice to people as I was nice to them. Please ask for Noah if you go and he will make sure you’re taken care and avoid the other person or gas attendants. I wanted to share his picture so the real owner know who is the problem at his business. RE: This places(this guy in the pic)response is basically what he needs to say to himself in the mirror. Noah helped me and you refused to help at all and were aggressive. I at no point raised my voice, talked down to you and Noah came in and took care of me in less than a minute. They told me you only help with inspection there because the way you treat your customers. At no point during the 20 minutes I spent waiting on a refund because your store put the wrong oil(and I had to come back a day later due to your error) in my car did a car come to get gas. I offered to move my car if you got busy. It never did. It’s sad that you’re still not taking responsibility! You’re just upset customers can see the face of the person who disrespects customers even when they’re in the wrong. I also took no more pictures after you asked me not to because you’re a private business."