Quick & Clean Car Wash of Waltham

"I have been using this car wash for more years than I can recall, almost always with successful results . The do it yourself bays have usually been clean enough and have worked well. Today (7/21/24) I brought my truck in ; I had washed / detailed my wife's toyota earlier today without any problems. I showed up a little after 4 pm and had to get dollar coins out of their change machine. The bay I was in ( third from the left?) would not take the coins. I went to get assistance and that person got a second person to assist him. Eventually they moved me to the first bay, electronically put $5 on the timer to which I added two coins. About half way through the wash the brush head ran out of soap. I hustled to the office ( located in the drive through entry) and finally got the attention of the first assistant who walked to my bay and told me there was no soap because the time was up. I tried to tell him that the machine ran out of soap well before the time had expired and he said there was nothing he could do about the soap or the timer. He also mistakenly told me I had only been trying to speak with him for a few seconds ( wrong) and my time was out ( so tough luck). I put another $5 in the machine ,bit my tongue, and reminded myself that it was a beautiful Summer day . I have enjoyed using this car wash for years .There is an international camaraderie amongst those of us who take pleasure in the gleaming finished vehicle that has been well detailed with our own sweat and the music that plays from the vehicles is much enjoyed . I will miss this experience . Bad customer service is so unacceptable."

"Never never bring your car here. I had brought my car in the other day and when I was backing out the self service touchless car wash to dry my car the whole bottom peice of my car came out and when I tired to Address it to the worker he laughed in my face and told me it wouldn’t be possible that happened there.also got told I was going to receive a call and never got one it’s been 4 days. This situation needs to be fixed before I get my lawyer involved and sue, also Workers that work there are very unprofessional!!!!"

"All in all a nice carwash actually very large and lots of options for sure. I paid for windows vacuuming and a wash total $75. My only complaint and why I did give a 5 star review was because the back seat never got vacuumed. Other than that I would come back again when I need another full detail."

"Have gone to the completion around the area and they are much better and friendlier here. They spray your car down before you even get into the automatic car was so that all the debris is off the car. That definitely helps with keeping the whole system running clean and avoid swirls and scratches. Gary was very friendly and I will exclusively be coming here."