The Baker’s Rack Baking Co. 365 Broadway, Haverhill, MA 01832

"Rachel was the baker for our wedding brownie and the brownies are absolutely delicious. She was easy to work with and was able to take our minimal design directions and make a very pretty "cake". The only small comment I could make is that sometimes email response time was a little slow, but that is splitting hairs since we were not running into deadlines."

"I've had Rachel's brownies on two separate occasions. They were served at a party I attended and I purchased the second brownie from a dessert food truck that was at a brewery. Both times they were amazing! I 've followed her on Instagram for years and her cookies and cakes are beautiful!!! Rachel is an artist that creates, edible art!"

"Horrible experience, our inspo pictures were not followed at all. The cookies were all bumpy(the frosting shouldve been smoother than butter) we asked for blush pink and got hot pink. The taste was like vanilla cardboard, so dry. Never would we have spent $200+ on these. The audacity to sell these at that price point is disgraceful.Especially knowing they were for a bridal shower. -0/10."

"Firstly, did not provide a ton of details for my cake, however, I was a little surprised there was no follow-up to ask about colors, frosting flavor, etc. I still went ahead and ordered so that is on me, but I do think a business should follow-up with those questions. Especially because I was not aware there would be frosting inside the cake. Secondly, upon first glance the cake looked nice but I realized when I got home that it was poorly decorated. Her cookies look nice from the photos but this cake was not up to the same standard (smudges, lines uneven). The cake was dense and dry and had tons of frosting in the middle like I stated. For $80, I expected a higher quality, especially with all these amazing reviews. But it seems she specializes more in cookies. Finally, she was not rude at all, but I found it a little surprising when she called me at 4:30 pm saying she had to leave so when was I going to be there. I had told her I got out of work at 4 pm and would be there at 4:30 pm. I got there at 4:45 pm and did not think this would be an issue as it states they are open until 5 pm. I even called to let her know but could not get through. I will say she accommodated my last minute request."

"The Baker's Rack is fantastic! Rachel was fantastic and created the most magnificent custom cookies. I didn't know exactly what I had in mind besides the theme, and she created something so perfect that was loved by so many people. Not only do they look great, but they taste incredible too. DEFINITELY recommend them to anyone!"