Avis Car Rental
1 Newbury Street, Peabody, Massachusetts 01960
About the Avis Car Rental
Welcome to Avis Car Rental in Peabody, Massachusetts! Conveniently located at 1 Newbury Street, we are your go-to destination for reliable and affordable car rental services. Whether you're planning a weekend getaway, a business trip, or simply need a vehicle for daily use, Avis offers a wide selection of vehicles to suit your needs.
Special Offer: Enjoy one day free of the daily time and mileage charges on rentals of intermediate (group C) to full-size four-door (group E) cars. This offer is valid for a minimum three-day rental. Please note that taxes, concession recovery fees, customer facility charges, and fuel charges are additional. Optional items such as Loss Damage Waiver (LDW) and other surcharges may also apply. This offer is not valid for one-way rentals and cannot be combined with other promotions. An advance reservation is required, and availability is subject to change.
Important Details:
- Offer valid at Avis locations in the contiguous United States, excluding the New York Metro area.
- Holiday and blackout periods may apply; rentals starting during these times are not eligible for the offer.
- Renter must meet Avis age, driver, and credit requirements. Additional fees may apply for renters under 25 years old.
- Rental must begin on or before December 31, 2024.
- Reservations must be canceled by the rental date to avoid coupon usage.
Additional Services:
- We offer a free pick-up service from your location. Please call at least 24 hours in advance to arrange pick-up.
- One car class upgrade is available upon request, subject to availability.
- For added security, we use a verification code system. Please ensure you can receive your code.
Safety and Maintenance:
Our vehicles undergo regular maintenance and are rated highly for safety by the National Highway Transportation Safety Administration. Please note that these ratings are subject to change.
For more information or to make a reservation, visit Avis.com or contact our customer service. We look forward to serving you at Avis Car Rental in Peabody and making your rental experience smooth and enjoyable!
Photos of Avis Car Rental
1 Newbury Street, Peabody, Massachusetts 01960, United States
Opening hours of Avis Car Rental
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 16:00
Sunday:
10:00 - 15:00
Reviews of Avis Car Rental
"Is there a negative star? They deserve (minus) -5 stars. Bad manners, bad service, disrespectful, lazy, worst experience in Massachusetts. My mistake is not having read the store reviews before, the store owner is the rudest of all. I complained to the girl about allowing a reservation and he said I could look for another They do it INTENTIONALLY. Don't believe their excuses because the complaints are the same and so are the excuses."
"The two times I've used this place it was the 2 worst car rental experiences I've ever had. Today I had a reservation for a car. The attendant was very rude. Then he told us the car was no longer available. Then what's the point of a reservation? He had no alternatives. So now I have a vacation booked and no way to get there. I will never use Avis/Budget again. FYI I've had amazing experiences with Enterprise."
"Not exaggerating when I say this is the worst AVIS location I've ever been to. Customer service doesn't exist..even when you constantly smile and speak politely. Unorganized, unprofessional and truthfully, the office was so dirty and smelled horribly w only one check out. Booked a car 4 months in advance, full sized vehicle. Got there and one person was in front of me and the owner gave him a full choice of whatever was left...full sized car but EV or SUV. The customer hadn't pre booked but chose the SUV to avoid EV. I went up next and showed him my confirmation and he said..I don't have anything left but a pick up truck or EV. I told him that's not what I booked and explained I'm driving quite far and can't rely on EV plus I have 5 ppl in the car which is why I booked what I did. He shrugged and said sorry can't do anything. So I asked if he could help me w checking with another Avis in the area since I was now without a car. Nope. Said he can't call other stores and left me hanging. I was stunned...told me if I want to come back later and see what comes in or just take the pick up truck. He was rude..didn't care and I know could have called the closest AVIS to find me another but refused to. Didn't even apologize for the inconvenience..nothing. I ended up calling Enterprise while in the parking lot and not only did they help me out w a car within 10 min (the location on Andover) they were so kind, friendly and cheaper. I was w 3 other ppl and they were blown away by the rudeness of the avis owner and the uncleanliness of that dingy office too. DO NOT GO HERE!!!! DO NOT PREBOOK..IT MEANS NOTHING TO THEM and they WILL NOT help you if they can't fulfill your request. Go to Enterprise on Andover...awesome team"
"The Experience was Very Poor. I called and confirmed my Rental the day before, and had it set up to pay via my Debit Card, which I confirmed with the Agent and was assured that I was all set. ( The Card had Plenty of Money on it to Cover the Rental, and Deposit). However, once I showed up and went to rent the Vehicle, I was told that they would not rent to me, because it was not a Credit Card. It was humiliating and very frustrating."
"Employee Dalia said it is what it is. And added "it is our choice what car to give". You need to see the photos. They give car in this condition Update: Representative who responded to my inquiry, has no idea what is my complaint about. She copy-pasted standard text: "Your experience was not typical, and we are extremely disappointed that the exterior of your car was not up to our standards". Is that exterior? If you will ignore my inquiry, I will file a complaint"
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