Smith Motor Sales of Haverhill

"the buying experience was less than pleasant- seems to be some kind of disconnect or lack of communication between sales and finance. I had a check engine light on and brought my car to the service department and I wish I could remember his name but the service adviser first desk on the right was exceptional. Mercedes is lucky to have him!"

"Really happy with my purchase at smith motors. Business has been around for many years, staff is very friendly, knowledgeable, and accommodating. My dad bought his first Mercedes there over 30 years ago, and continues to be a customer. I hope to do the same!!!!"

"I recently leased a 2024 Mercedes Benz EQS 450 4matic sedan from Smith Motors Sales Haverhill MA. My sales person Chris Walden was extremely hospitable and helpful. With his help the whole sales process was completed flawlessly. He called me several times to check and assure that he was there if I needed any help. Separately, the service manager when I stopped once with some questions was delightful to speak to and was able to explain to me a few questions that I had. Gentleman named “Brockton” who has devoted his life time with that outfit was very cordial and was a great source of information. I am glad to have made my purchase there. Uma Tripathi Ph.D."

"They took great care of me over at Smith Motors in Haverhill. I am pleased with the maintenance that was done to my vehicle. I will continue to take my car for service at Smith Motors Dealership. I highly recommend anyone that owns a Mercedes Benz to give them a try with your automobiles maintenance. I bet you’ll be satisfied as I am. My car feels brand spanking new again! I love it. Thank you guys over at Smith Motors in Haverhill."

"I had an exceptional experience at Smith purchasing my first Mercedes. Mark in sales was extremely responsive and transparent during the whole process. He would call me with updates frequently as we waited for the car I wanted to arrive. Loren from the finance office was excellent as well. I truly felt like I was getting the best deal possible. On the day I arrived to pick up my car I was expecting to be inundated with add-ons that I should add to my purchase as this is what has happened at other dealerships. This didn’t happen - Loren communicated with me throughout the process so there were no surprises. I am grateful that I chose them for this purchase."