Mercedes-Benz of Westwood 425 Providence Highway, Westwood, MA 02090

"What can I say! The best car purchase experience I’ve had in 20 years as a MB owner. Neil Shah along with the entire team at Mercedes-Benz Westwood were professional, knowledgeable and flexible. We needed a car fast, and they made it happen! Neil is the BEST!!! Thank You!"

"This was my first time buying a car, and I couldn’t have asked for a better experience at Mercedes-Benz of Westwood! I worked with Emma, who was also experiencing her first time selling a car, and she did an absolutely amazing job—10/10! Emma was professional, knowledgeable, and patient throughout the entire process. I couldn’t have felt more comfortable in my decision. Marco was great as well! He ensured everything went smoothly and made sure I had all the support I needed. Overall, this was an exceptional car-buying experience. Highly recommend!"

"I enjoyed working with Edwin for my new car purchase. He was attentive and quick to respond to any questions I had during the process. Overall, I had an excellent experience and would purchase from Edwin and Mercedes Westwood again."

"Overall I had a great experience at this dealership. Jean deschamps was great. Marco was also helpful. Ravi is an awesome person. Great staff and great interactions. Was given a free fill up after purchase and a free detail. The car was still dirty but I will take care of that myself. I would still consider recommending this location to anyone who is interested in purchasing a Mercedes!"

"Like most people, my wife and I were not looking forward to shopping for and buying a new car. We went to Mercedes Benz in Westwood and could not have been happier that we did. We want to write this review because we believe that there is great value in considering the reviews of others who have previously dealt with a dealership. Not only were our fears and anxieties about car buying avoided, it turned out to be a very pleasant experience; totally dissimilar to what we have gone through before at other dealerships. We were fortunate to have Matthew Waugh as our salesman. His approach was respectful and honest. He was very knowledgeable about the cars that we test drove and was informative and pleasant during those test drives. Not once did we feel any pressure to buy. He went out of his way to understand our needs and preferences and to match us with a vehicle that we would be happy with. Throughout the process Matthew was patient and candid; friendly but never insincere. When we decided to buy we did so with confidence that we had made the right decision. We never felt pushed to buy a certain car or opt for a certain package. Matthew was also great in assisting us in dealing with the business of the buying experience. The whole transaction was expeditious and professional; totally respectful of our time and needs. We feel we got a fair deal and were treated with dignity throughout the process. We’re sure that there are other sales associates out there who are as decent as Matthew Waugh. But if you are looking for a dealership that is professional and customer oriented, a salesman who treats you with courtesy and understanding, and a buying experience that exceeds your expectations, I suggest that you contact Matthew Waugh at Mercedes Benz of Westwood. Sincerely, Kathie and Bob Harrington"