J&E AUTO MALL

"Joe was very professional and helped me to purchase the car quickly. He even pointed me in the right direction for financing! Thanks Joe. Highly recommend!"

"My second time buying a car from here and couldn’t be happier!!!Joao walk me right tru sat with me and made the process quick and easy highly recommend!! Thank you Joao and crew ! Love my CRV"

"My son bought his first car here from Joao. He was easy to work with and super friendly. 2015 Hyundai Sonata. Car was in great shape! New engine from dealership. He had new tires and brakes with Inspection ready to go same day we test drove it. The price was great as well. I will return for my next used car."

"I purchased a Chrysler Pacifica 2017 at the end of November 2023. However, by mid-January 2024, the car encountered a significant issue: it refused to start for no apparent reason. The Pacifica had to be towed to the service center for the replacement of the engine starter. Initially, this seemed to resolve the issue, but shortly after, the Pacifica once again failed to start. Upon further investigation, it was discovered that the starter had malfunctioned again. The service center attributed this to a faulty replacement starter from the supplier and promptly installed another one. Unfortunately, the new starter only provided a temporary fix, as the Pacifica failed to start after just two hours. Upon the third towing to the service center and a more thorough examination, it was revealed that there was a serious issue with the engine: oil and coolant had mixed inside the engine compartment, causing the oil to become white instead of its usual light yellow transparency. This indicated a problem with the engine gasket rather than just the starter. It was evident that the car had been sold with an overheated engine by Joeo Auto Mall. To address the issue, the service center offered to replace the entire engine for $5,000. Additionally, I had already incurred costs for the starter replacement and diagnostics, amounting to $900, as well as $300 for the three separate towing services. Overall, I cannot recommend Joeo Auto Mall to anyone, and I am deeply dissatisfied with the purchase of what was supposed to be a reliable family car."

"My son purchased a 2018 Ford Focus on the Last week of October 2023. Three weeks later the transmission completely failed. It cost him $5,100 to repair. He called J & E AutoMall several times, but they never returned one of them. He bought car for $9,500 dollars and now added $5,100 to it. In the end, his car really cost him $14, 600. When we bought the car customer service was easy and pleasant to deal with, but the lack of response over a major issue with the car he was sold was not what I was expecting and very disappointing. A call back can go a long way."