Apple Derby Street
94 Derby Street, Hingham, Massachusetts 02043
About the Apple Derby Street
Welcome to Apple Derby Street, your premier destination for all things Apple in Hingham, Massachusetts. Conveniently located at 94 Derby Street, our store offers a comprehensive range of Apple products and services designed to enhance your digital life.
At Apple Derby Street, we are committed to providing exceptional customer service. Whether you’re looking for the perfect device or need assistance with your current Apple products, our knowledgeable Specialists are ready to help. Connect with us online or enjoy a personalized one-on-one session in-store to find exactly what you need.
Our Genius Support team is here to assist you with everything from setting up your device to recovering your Apple ID or replacing a screen. We also offer sign language interpretation services via an on-demand video service at no cost, ensuring accessibility for all our customers. For in-person interpretation, please make an advanced request.
Explore our wide range of products and receive expert advice in person. With our convenient online shopping option, you can buy your desired products and have them ready for pickup the same day. Plus, trade in your eligible device for instant credit towards your next purchase.
Take advantage of our flexible payment options, including 0% APR monthly installments with Apple Card Monthly Installments. For students, save on Mac or iPad purchases and receive a gift card of up to $150. Join our free in-store sessions to enrich your learning experience with Mac and iPad.
At Apple Derby Street, we are proud to be working towards a carbon-neutral business by 2030, reflecting our commitment to sustainability.
Visit us today for expert service and support at the Genius Bar, and discover how Apple Derby Street can elevate your tech experience.
Photos of Apple Derby Street
94 Derby Street, Hingham, Massachusetts 02043, United States
Opening hours of Apple Derby Street
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 18:00
Reviews of Apple Derby Street
"DONT GO HERE ! Worst Apple Store ever !!! Took my AirPods to the shop , they then took them to get fixed , and they LOST THEM for almost 3 weeks !!!Manager was being rude . She tells me to come to the shop to figure it out , I get there and the staff lies and says she wasn’t there !!! Once I called them out for that , she came out from the back. NEVER GOING HERE AGAIN ."
"Very slow service. Lots of staff hanging around doing nothing while customers wait. No same day battery service. No easy drop off, you have to wait and listen to them try to upsell you first on more storage, etc."
"Terrible staff. They have NO idea what they are doing or selling at all. There are 14 staff members but there is no one acknowledging the customers existence. When Amy did finally decide to come over and help- she started answering questions for everyone at the table. She kept cutting off people mid question and charging peoples cards without explaining the process. At one point she put in random numbers for the “price” that she was ringing up. She then gave US attitude for having to refund to amount that she wrongly charged. The staff is RUDE, uncoordinated, and unprepared for any aspect of their jobs. Don’t waste your time because none of your questions will be answered."
"Absolutely horrible service at this genius bar. I've been an apple customer and visited several genius bars. My appointment was at 2:40 pm and I didn't get taken until 3:20. Mary-Ellen who was checking people in was rude. I inquired about my appointment after waiting patiently for 20 minutes and was told she'd let me know. She approached me 10 minutes later to say that she didn't have anyone for me and walked away. I'd expect a higher level of service from apple. This is an apple store that I will not be giving my business. Extremely disappointed."
"Too crowded here, even on a weekday morning and it took over an hour to be seen. The lady at the door was very abrupt and aloof when she arranged our appointment but the person who helped with our devices did a great job. So, overall, that balances out to 3 stars."
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