GameStop

"People inside were nice ,but did not know what they were talking about. When I went inside to trade in my Nintendo Switch for a new one ,the person inside said that I would not need to transfer my data and refused to let me transfer the data due to the online membership saying that it will include data saving. MOST GAMES DO NOT SAVE YOUR DATA. So now I have to restart all my 200+hours of games . Good people ,but not good information .Will never go here again."

"Would give no stars if I could. BUYER BE WARNED FAULTY PRODUCTS AND TERRIBLE CUSTOMER SERVICE DO NOT SHOP HERE!!! I recently purchased a pre owned ps4 controller Ayer a few uses I noticed that the L3 button was faulty and be came progressively worse in a few weeks. I called the store to discuss the issue and was told that I couldn’t make an exchange. I was told that the controller was plugged into an app before hand to test in store. When I inquired about the specifics of the test as I am dealing with a hardware issue not a software issue and I fail to see how an application can test hardware by simply being plugged in the store associate had no knowledge on the process and said I would not be able to exchange the damaged goods. The store associate had no knowledge at all on the product or how it was deemed “ready” their only concern was keeping the money I spent. Will recommend no one ever goes here. I included photos of the lack of wear and tear an damage on the device UPDATE: I was told by corporate that GameStop is allowed to sell defective merchandise as long as the customer does not notice in 7 days"

"Went in to do a happy return it said if I make a purchase of 25 or more I would get $10 off the customer service rep helping wouldn't give me the deal on a $30 lamp I wanted wasn't helpful about it after I showed the deal and was very rude about it that's not how customer service works I walked out"

"Website shows inventory, says available for pickup no inventory at store. Waste of time and gasoline. Do no recommend, definitely call before wasting time to go here. Website inventory is not real. Employee was unhelpful. I suggested changing the stock availability to “out of stock”, at least to help some other people. She said she didn’t manage the website, and took no initiative to call or report the stock issue. Very poor customer service overall."