Boulevard Florist Wholesale Market

"1. It's obvious you're more concerned about your business than being clear with your customers. 2. The communication about ordering within a week was clear to me that the flowers would be close to the colors that were asked for, not green. That advice should have been given instead of saying it would be somewhat close to the color asked for. Now, as for walking out with greenery, I was told by one of your NEW associates that it was fine to exchange the greenery I DID PAY FOR ! MAYBE, train better so this won't happen again in the future. 3. I was given the impression that greenery was included with the bunches of roses I DID purchase which again were not the color I was desiring but I worked with it anyway because I understand it was a last minute order . It would have been professional to work out an arrangement for the leaves to make up for the roses that were not even close to the color talked about prior to ordering. I DID ask to call back another day because you had decided to call me on the days I just got married for $20 that could have easily been payed but the rude commentary from you and unprofessionalism of your workers who said exchanging the greenery for the desired greenery was okay is a shame on you and proper support for your workers should be valued IF YOU CARE SO MUCH ABOUT YOUR BUSINESS AND IN THIS CASE THE CUSTOMER IS ALWAYS RIGHT . IF YOU CAN'T AGREE, THEN MAYBE IT'S TIME TO LEARN BETTER MANAGEMENT SKILLS. AND OVERALL I DID PAY FOR ALL MY PURCHASES !! OVERALLY PRICED AND POOR CUSTOMER SERVICE IN RETURN. That is why you received a ONE STAR REVIEW! A ONE STAR !"

"So I didn't think it was going to be necessary to post so negative about this place because the orders were taken correctly but when receiving the flowers, the flowers that were suppose to be peach were green and the leaves that were asked to be filler for the flowers did not look correct and did not look good at all. When having to return to the store to change just the leaves out a new worker told me it would be fine to change the leaves out which I took as it's fine to switch them out and get the leaves desired. I was then called multiple times and texted multiple times on my wedding day to be told I had to pay for leaves that were told were going to be part of my already pricey purchase which included a bridal bouqet , bouteniers, and many bunch of roses and some other flowers. Overall I was told I needed to go back to the store to purchase the leaves that should be included in my order because I already spent about $500 or more on all arrangements. I will NOT be returning to this establishment and for the girl who helped me it's not her fault for it is the lady ceci or whoever don't know how to have proper customer service.. if it was that serious to pay for 3 packages of leaves then take it out of your pay check. Horrible customer service because overall I was told I didn't have to pay for the greenery in the beginning then when I wanted to change the greenery type it became a problem. Very unprofessional and definitely brought stress upon me on my wedding day for some leaves! You have lost a customer and I will never recommend this place to anybody. Do better."

"Leaving two stars only for the variety of flowers present. But buyer beware. Their prices are higher than expected. Trader Joe’s has better looking roses at 1/4 cost. Felt completely ripped off after leaving and seeing lower prices and way better quality at Trader Joe’s. Edit to reply to the owners comment: I went to Trader Joe’s right after I went to your shop. Receipt has date and time stamp :) Also I spoke with the check out girl who informed me the flowers I saw that day was from the day before and you wouldn’t get any more the next day either. Trader Joe’s got another fresh flower shipment the next day."

"I recently contacted Boulevard Florist for Hydrangeas. We had a celebration of Life and the lady who passed loved Hydrangeas. They were absolutely stunning at the Event and afterwards I planted them in the family's garden (see photos)."

"They absolutely made my wedding dreams come true! All the flowers were better than I ever could have imagined! Thank you so much Ceci!"