Porter Tailor & Cleaner

"I have little to no experience seeking and dealing with any type of tailoring or dry cleaning service. I had a very important Gala on a Saturday April 27th and because life happens and because of my zero knowledge of how alterations work, I decided to take my beautiful gown to be "fixed" on a Wednesday. Before the event. I went to 5 different locations in Santa Cruz and they were all unable to help me, BUT what was most disturbing was that they were ALL utterly mean and very rude about my inquiries. If you ask, I'll give you the names of the businesses. Anyhow. Defeated and feeling very ignorant after such encounters with all these different tailors, I was driving home and this last stop showed up on my Google. I decided to stop by knowing I'd probably feel ridiculed again, but to my surprise, Porter Tailor and Cleaner was sooooooooo helpful and supportive of my request! I took this vintage gown that had intricate beading on all surfaces to be literally cut and fitted to my height and frame. They had it cut, cleaned & ready the next day. The owner, Jonah, was so understanding and knowledgeable about the work and pricing a piece like my gown would entail. He fitted me on the spot and made me feel welcome with my crazy last minute mission! As you can see, my gown was exactly floor length and safe for me to walk and dance. They didn't compromise the beading at the bottom and even filled the missing beading patterns that had become undone. All for under 70$! I have sent my friends with Porter Tailor and will gladly continue to give them my business. Absolutely everyone at the Gala loved how perfect my dress looked on me...specially my date ^_^ Again, thank you, Jonah and family! Eden"

"I've been using them for about 6 or 7 months now. Dry cleaning services are reasonably priced. I've also had bought an off the rack suit and brought it in for tailoring. After doing measurements, and waiting about a week and change, I received my suit. It fit perfectly. He also was able to darn my sport jacket I had. It had a couple of moth holes (it was given to me by another person a while ago), and while it's not 100% perfect (as he warned me it wouldn't be), it did look much better, and repairs aren't noticeable until you get close. For the price of tailoring, dry cleaning and everything else I've brought my clothes for, these guys are excellent."

"He did a great job at fixing a zipper on a jacket of mine, as well as repairing a dress I had ripped. Highly recommend this business in the Soquel Village for any of your tailoring needs."

"Dishonest owner!! Do not leave your clothes here if you value them.. TWO separate times has ruined a nice pair of slacks left for dry cleaning bpth of which were given back to me with an ugly unremovable stain in the fabric. Owner denies any responsibility and accuses the customer of wearing the garment and staining it after it was "cleaned" and delivered.. Absolutely a false accusation to escape responsibility.. Both pairs of slacks were brought back unworn to the shop owner on the same hanger and in the same plastic wrap with receipt attached that they delivered in after "cleaning." You have been warned!!"