Porsche Burlingame

"I was nervous walking into a Porsche dealer to replace my now 20 yr old car. However, Michael greeted me and made me feel welcome. Michael listened to what I wanted and was realistic about my expectations in this car market with low supply and high demand. Still, he showed me the car in the showroom and explained what makes Porsche cars special. I even asked why the ignition is on the left side. He smiled…and explained the racing heritage behind the brand. We spent to configure the car and Michael helped me spec the perfect car for my needs. He told me to be patient and that he would try his best, but it would take time. 1.5 years later, I GOT THE CALL for the car or my dreams. Michael kept his promise and found me my car…brand new. Michael already knew I was sold on the car. Yet he still took the time to explain the car, the specs, its features. He made the purchasing experience unforgettable and this is why I admire and respect Michael. Not only has he earned my trust, but has made me realize how special it is to be part of the Porsche family. Thank you Michael :)"

"I scheduled a test drive by phone, drove 20 min. And I couldn’t do it because the other sales person, said they don’t do test drives on brand new cars. But when scheduled this exactly same car was booked for a test drive. Not very professional and correc"

"Saw a vehicle online that was of great interest. Reached out and aligned on a price. Was told the vehicle needed inspection and that I would need to hold off on transacting on it until then. Silence for a week+. I followed up with 3 emails, 3 voicemails, and multiple calls - complete silence. Then they re-listed the car at a price $10k beyond what we agreed. Clearly realizing they have a high interest item, they’re just seeking bidders. I blocked my number and called, got through to salesperson, who only then said “hey I’m coming back from lunch, let me call you when I’m at my desk - never heard back from them still."

"James assisted me in fulfilling a lease buy out with financing and an extended warranty in June 2024. He was attentive, respectful and efficient-a complete pleasure to work with! I recommend him wholly to fulfill any of your auto needs at this dealership."

"I recently bought a 23 year old 911 turbo that weeks later blew a coolant line. I went to a few different dealers in the area and found that the service staff at burlingame seemed nicer and more willing to take the time to explain my options and what was needed to be done. They have walked me through each step of the process and have been very mindful of my wishes along the way. I am extremely pleased with their service and work. It is such a pleasure walking in and seeing happy people working there."