Gen Korean BBQ House 11837 Foothill Boulevard, Rancho Cucamonga, CA 91730

"Our first visit to Gen restaurant was a delightful experience. The ambiance was intimate and charming, creating a perfect setting for our meal. Our server, Jeremy, provided attentive service and offered excellent recommendations. Additionally, Yolanda stopped by our table to ensure everything was to our satisfaction; her vibrant energy added to the positive atmosphere. The food was exceptional, with each dish marinated to perfection. My wife particularly enjoyed the cheesy rice. We look forward to returning soon."

"Willing to change review. Disappointed! Was expecting an EXPERIENCE because of the way the restaurant lighting and design was; but after sitting down it was... much to be desired. Rice wasn't soft and fluffy. Hair in food... Paid over $100 but the portions were so small that we were still hungry after. It was fun cooking our own food, but I'm curious how they earned an A when it's obvious someone didn't wear a hairnet when handling the raw meat... Random puddles on floors. HOT - might have no A/C...? (Granted it was 114 degrees outside; maybe their A/C went out...?) Servers were polite but we only saw our waiter/waitress once - then 2 others randomly helped. They all seemed to be running everywhere like they had WAY too many tables (but the restaurant was not full, half the chairs were up still). Are they getting overworked? Are there not enough employees? One of them was very FAST to replace our cooking tray, with a clean one, when there was some burnt pieces on it - very helpful."

"Food was good. Would not recommend the katsu fish. But I would recommend to people who like BBQ and red meats."

"Again, service is the MOST important component for my experience in any place. I am literally waiting on my food, but the customer service is impeccable. Just really really fantastic. I came in looking homeless lol. Treated like a VIP. love this ** Suzanne was my server (if I owned a restaurant I would pay lots to have that kind of first impression!). Good was really good. Generous portions of meats & rice. Teeny tiny potato salads lol. Excellent overall. And they have the cutest to go bags!"

"My husband and I came on a Date night and had the best experience. We sat at the bar for the first time and we did not expect to have great service. The server behind the bar was Elias and he had excellent service. There was another guy named Dae working behind the bar and he would walk by asking if we needed anything. We asked to speak with the manager who is named Marvin and he appreciated the compliment we shared regarding his staff. Overall, the food and service was excellent and highly recommended. I truly hope they get the recognition they deserve."