Chase Bank

"That guy bodyguard they hired he’s not it. Need someone more efficient thanks."

"OMG!! Worst banking experience in my life!!! Waited an hour to open a CD. While waiting, the bank closed and we were told we would need to come back another day. That is just plain ridiculous!! What makes it worse is THIS IS THE 2ND TIME THEY SAID THEY COULDN'T HELP US AND TO COME BACK ANOTHER DAY!!!!! THERE WERE ABOUT 10 EMPLOYEES AND ONLY ONE ANOTHER CLIENT IN THE BANK. THE MANAGER HAD THE MOST ARROGANT ATTITUDE, SHE SAW THE THREE OF US SITTING IN THE BANK WAITING THAT LONG AND DIDN'T GIVE A *!X#!"

"Absolutely the worst worst customer service from all 4 of their indifferent and rude employees. And…. You cannot reach any manager by local phone number. The El Camino Real location has homeless and migrant ? workers on the sidewalk and parking lot. I asked the indifferent clueless employee what happened to the security person they use to have patrolling the outside and being present At the door and ATM. She didn’t know nor did 2 other employees and they wouldn’t ask the manager on duty. I am going to be switching to Wells Fargo. Shame on Chase for such a poor representation and very apparent indifference to customers. They should just close"

"We walked in the Ave Pico location with 11 minutes until closing to apply for a card and was told by an employee that the only person who was able to assist us was busy with another customer and we’d have to come back tomorrow, kind of rude I know. So basically they closed at 4:49 in my book because they weren’t able to help us. I’m sorry but when I worked at a bank, if a customer walked in before closing we stayed until that last person was helped. I understand that they were closing in 11 minutes, however we work jobs as well and made it as soon as we could before closing time. We should have had plenty of time to apply for a card and the employee telling me that there was only one person that could assist with that was a little ridiculous."