Bank of America (with Drive-thru ATM)

"The drive thru ATM put take the cash and never dispensed the cash Then the screen went black. I called the number posted and automatically it says to contact the company of where the card comes from. This is a disservice when your account says the money was withdrawn and you can’t speak to a representative. This really needs to be changed."

"What the heck is wrong with this locations stupid drive thru ATM…again? Three out of 4 times I went it wasn’t working. Hey Branch Manager, don’t know how to keep an ATM functional? Do you really deserve that job title then?"

"First time I’ve ever got denied taking my own money out of my account. The heavy set short Mexican lady who was working the teller around 10-11am would not give me my money cause my card did not have JR. printed on it I’ve never had a problem here before getting money and I’ve never had any problems withdrawing MY cash at any banks because this issue the teller laughed in my face and she was shaking her voice was trembling just cause I asked to get it “approved” this is shameful I will be filing a discrimination claim against your horrible teller !!"

"Best Banking experience ever! We came around 3:00 (had an appointment) and the banking relationship manager, Evelyn, was super nice and kind. She was so helpful and answered all of my questions, even repeating information multiple times until I fully understood. She even stayed after hours (they close at 4:00) to help us finish our business. Wow! I am totally coming back when needed. Wish every bank had a caring, patient, and personable person like her!"

"I really appreciate this Branch. I lost my ATM Card then lots of BofA branches temporary closed so I can't withdraw MY MONEY. The clerk was very nice and she did extra job for me. I have a question. This branch is now under construction, however, they open. Near my house, it is not under construction then it is temporary closed. Why? Anyway, it was very good for their open. ^^"