Citi
410 Los Cerritos Center, Cerritos, California 90703
About the Citi
Welcome to Citi, your trusted partner in banking and finance, conveniently located at 410 Los Cerritos Center, Cerritos, California. At Citi, we are committed to providing exceptional financial services tailored to meet your unique needs. Whether you are looking to open a new account, apply for a loan, or explore investment opportunities, our experienced team is here to guide you every step of the way. Our branch in Cerritos offers a welcoming and professional environment where you can confidently manage your finances. Visit us today and discover how Citi can help you achieve your financial goals with personalized solutions and expert advice. Your financial success is our priority.
Photos of Citi
410 Los Cerritos Center, Cerritos, California 90703, United States
Opening hours of Citi
Monday:
10:00 - 17:00
Tuesday:
10:00 - 17:00
Wednesday:
10:00 - 17:00
Thursday:
10:00 - 17:00
Friday:
10:00 - 17:00
Saturday:
10:00 - 14:00
Sunday:
Closed
Reviews of Citi
"This review is abougt Steve Hahn, financial advisor at the Cerritos branch. Since my dad died Jan 15, 2024, I have been accompanying my mom to Citibank in Cerritos on multiple occasions to sort out her bank accounts. Steve was always very nice and willing to help on each of our visits. However, sometime in April, he told my mom to come to the bank to sign some forms. He told her that I did not need to accompany her this time. That's the day that he got her to sign some paperwork which she did not understand. My mom is 77 years old and not financially savvy. Steve moved about $400k+ from Putnam or Pacific Life to a 6-year locked down account with Brighthouse . My mom was hospital from May 8 - May 12. I took 3 weeks off work to help take care of her. During that time I helped organize all her financial paperwork. That is when I discovered the bank account transfer. Was locking all my mom's money down for six years good for my mom or for Steve. I feel like he misrepresented the truth for his own financial gain, which is fraud. I would not recommend anyone doing business with him."
"I have been coming to this bank for over 20 years, and in that time I had one check that was overdrawn. I am a visually impaired senior citizen. The bank gave me a loan with 18 %APR without my knowledge to cover the check, even though I had money in another account that could have been transferred to cover the amount. I tried to pay the full amount owed today but was informed that the balance today is more than the balance last month even though a minimum payment of $88.39 was deducted including interest. I do not know what kind of math they are using, but I never heard of a loan balance being higher than the previous amount after a payment was made. The Mgr said that he would call me at the end of the day, but he did not do so. I am deeply disappointed that this bank would take advantage of seniors with these deceptive practices. They ended up reimbursing half of the interest fees after my complaint. I am editing the review today. Reminder to please check bank statements regularly."
"They don’t do much to keep or earn your business as new customers. Signed up for checking due to a nice promotional offer of $300. Never received a temporary card in the mail nor received a card in the branch due to fraud from the holidays. Well upon opening therefore the promotional offer expired. Big hassle having to close my bank account. They didn’t allow me to speak to a branch manager nor extend my offer due to their misfortune. Scam promotional offers! Wasted 3 days of my time. Do your banking business elsewhere."
"The manager himself takes care of the comfort of clients. He has the brilliant idea to accommodate lines inside the mall where it is cool. Rather than make them wait under the sun outside And he himself ushers us in in group of 6 to ensure safe distancing. The tellers are all nice, friendly and pleasant. I single out Marisa who knows her clients by name. Great branch"
"Bad customer service, I have open up the checking and saving account and made the deposit on 6/28/19 ($14k) and I was told funds will be available next business day. Next day pass by and I still didnt see funds in my account, I called the bank and talked to manager and told since my account is newly open account funds will be available on 7/6/19. Its past that day again and I still have funds in my account. If this is how they are treating new customers, do they expect more business? As soon as I get my promotion deal, I will be taking my funds away. There are plenty other bank who will stand by their word to release MY money to my account on time."
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