Bank of America (with Drive-thru ATM)

"Always a huge line. Place is dirty and none of their pens ever work. Business teller always closed, when I asked about it they said "yeah we don't have enough workers". Bank of America makes huge profits and still treats it's business customers like garbage at this location. Avoid at all costs. Update: this bank is still terrible with lines out the door and not enough tellers. Terrible customer service, and the employees look as miserable as the customers."

"First time to visit this branch. It smelled unpleasant inside. So I had to leave my husband and step outside."

"Today I Went To Create An Account And Andy Cazares "The Manager" Was Extremly Rude, Denying My Request To Open A Bank Account. Saying I Was Not Able To Make An Account With Just A Passport And Security Number. My Father Came In With Me Telling The Manager That He Was Able To Get His Account With Just Those 2 Requirements But The Manager Insisted That It Was Not Possible, Saying That The "Policy" Of The Bank Had Changed. I Headed To Another Bank And They Opened My Account In 15 Minutes. How Can Bank Of America Have People Such As Andy Cazares At The Customers Service when he is unpollite, rude, ignorant and unaware of the banks policys and unprofesional. Shame I Cant Put 0 Stars."

"Much quicker than expected for a Saturday afternoon. There's even a very helpful employee that checks those waiting in line to determine if she can answer questions or provide other assistance to reduce wait time. Good COVID safety precautions including sanitizer and glass shields and everyone wearing masks."