Bank of America (Lobby Service Only)
3804 Atlantic Avenue, Long Beach, California 90807
About the Bank of America (Lobby Service Only)
Welcome to the Bank of America (Lobby Service Only) located at 3804 Atlantic Avenue, Long Beach, California. Our branch is dedicated to providing exceptional banking and financial services tailored to meet your needs. Whether you're looking to open a new account, apply for a loan, or seek financial advice, our friendly and knowledgeable staff are here to assist you. Please note that this location offers lobby services only, ensuring a personal and secure banking experience. Visit us today and discover why Bank of America is a trusted name in finance. We look forward to serving you!
Photos of Bank of America (Lobby Service Only)
3804 Atlantic Avenue, Long Beach, California 90807, United States
Opening hours of Bank of America (Lobby Service Only)
Monday:
10:00 - 16:00
Tuesday:
10:00 - 16:00
Wednesday:
10:00 - 16:00
Thursday:
10:00 - 16:00
Friday:
10:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of Bank of America (Lobby Service Only)
"BofA in-person service has gone extremely downhill. They spend a lot of money constantly renovating their lobby but there's no one to help you here. Severely reduced hours and only ever 2 tellers on the windows manning 7 windows. 1 person always walking around with a clipboard - would be better served manning a window and getting the line that's out the door reduced. Having $ in the bank is useless as you need an hour wait to do any in-person banking. For the near-0% interest rate, if you don't need customer service you are better off putting the bulk of your $ in an online savings earning >5% as opposed to 0.02%. I'm okay with lower % if it means I get in-person banking, but otherwise what's the point? I have moved the bulk to on-line savings and just a minimum for day-to-day transactions at BofA."
"I went in today to open a new account. Midweek and middle of the day. Walked out about 15 minutes later after the initial setup. Everyone I dealt with was very professional and polite."
"I thought this branch open at 9.00 am. I tried to open the locked door two times The security guard was standing in front of the closed and locked door this morning around 9.13 am but he didn’t tell me the bank will be open at 10.00 am. The guard was very aggressive and raised his voice and told me to complain to the bank when I didn’t even complaining to him. He was very busy trying to cut his finger nails, YES !! LOL he was cutting his nails at the same time talking very loud to Bank of America’s customer."
"I took my parent to the bank to open a secondary account. I was approach as we entered the bank by very capable employee name Tia Traylor. She assessed what we needed, patiently walked us through setting up the app, helped us with setting up an account and updating beneficiaries on existing accounts. And she did it all effortlessly and with a smile. Great experience in a world with dwindling customer service."
"Never fails it usually takes an hour for me to get my transactions done. I believe it's poor management. They have 2 windows opens to help us with 3 sitting on a desk and 1-2 walking around looking busy. Unbelievable! I feel bad for the window ladies because after we have to wait our turn we arrive at thier window frustrated, anxious and upset. We take it out on them. Where's the team work? Why is it to hard for them to help each other? Why not hire more window tellers to help us. Do something!!! I hope someone from headquarters reads our complaints and does something because it's ridiculous to continue to give service as this from a bank with a good name!!!!"
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