Bank of America Financial Center 6400 Avalon Boulevard, Los Angeles, CA 90003

"Had an appointment for a service! I was assisted by Diana P. She answered all of my questions and as well went into great detail about other things that helped me choose Bank of America! Quick and simple is what I wanted Was a line but it got cleared out pretty quick while I was there"

"This is the worst BOA I have ever came in to. There's no structure. There's no happy energy. There are not enough machines, and not enough tellers' lines get backed up to the point where they go all the way outside. There was 3 tellers and then one of them disappeared and now there's only 2 for all the people"

"Few days ago I walked into this branch to do a simple transaction that turned into an hour thirty minute wait time horrible customer service . Out of all the years I’ve came to this branch this has been the most irritating visit the representatives at the windows are extremely slow ! They SIT there and have unnecessary conversation with clients laugh between each other . There was a heavy set woman who seem extremely overwhelmed sitting in the handicap window, that could just move as slow as a turtle …next to her was young man with glasses probably competing with her to see who moved the slowest. I got to the window I was helped by a young lady who was helping another line she move quickly but she was helping two lines at time .. while she helped three clients the other two associates were still with the same clients. what brought me here is the fact this branch is one of the busiest branches in the area and the only branch open on Saturdays they don’t have enough staff to assist clients the ATMs are always out of service the useless slow staff takes hours to help people. Who is the person running this branch .. it definitely needs an upgrade. After reading all these comments I ask myself why do I still bank with this company ."

"I have a really bad experience at this bank. My mother suffered an enjury while back, so my mother can't not been standing for a prolonged time and but the consierjes told my mother to make the lane as nay healthy individual does but they have a handicap sign in one of there teller windows. Does not make any sense"

"Came twice in one day, bank was full tellers have absolutely no sense of urgency. Lines did NOT move, literally stood in line for over an hour. Seriously, need to build up urgency, and fast pace! Do not COME HERE UNLESS YOU HAVE ALL DAY"