Chase Bank,

12645 Hawthorne Boulevard, Hawthorne, California 90250, United States

"Came to open a bank account, but ends up you need to schedule an appointment for that and all appointments are 3 weeks away. Great customer service. Never going back. Wasted my time."

"Aleh Ruiz Was very nice and she helped us open a new account very quickly She needed two forms of ideas Doris Fuentes the manager also is very nice and helpful."

"I had the pleasure of visiting the Chase Hawthorne Branch what excellent customer service. My first visit I had an appointment with the bank manager, Nikki Samuels and while waiting in the customer waiting area was pleasantly greeted by several bank employees. Once I met Nikki I could tell she was a wonderful person and her staff had the same amazing presence. I enjoyed my meeting with Nikki who is not only polite and professional but also a positive light in a world often filled with darkness. A great personality and I can see her employers mirror that same glow. On my second visit, the same thing, positive and professional as well as just down to earth pleasant. I highly recommend this branch and the wonderful staff that appears to love what they do! Tell Nikki that George Upegui sent you! Highly recommended"

"I wanted to open a new account so went there and wrote my name on the list and started waiting with my 2 year old on Saturday since I am working all other days, after half an hour a lady asked me if I had two forms of ID and I mentioned specifically that I have my drivers license and SS card so I was told that it’s fine but I had to wait a bit more because bankers are not available yet, after waiting one hour finally I was called and asked for ID and then was said you should have had your permanent residency card since you aren’t a US citizen. I understand the rules but waiting exactly one hour for nothing and very unfriendly personnel with poor customer service is really disappointing. This is a really close place to my house but for sure I will never go there again"