Citi

"Would you like a shady car salesman to be your banker? Then go to Manhattan Beach citibank. Terrible experience with this branch's bankers who were either incompetent or use deceptive business practices to mislead consumers. I opened a new business savings account using a promotion. First, we had to come to the bank to get it done 3 times because the banker, Rafaeloff, kept making mistakes. Finally, that was done, but when discussing the options to transfer funds, I asked if transferring the funds to an existing checking account first and then transferring to the new savings account would still allow us to receive the promotion, he said yes of course. This was blatantly wrong - the funds transferred this way were considered inside transfers and were disqualified, thus canceling the promotional bonus we were to receive.Also, be aware of the promotional interest rate expiration and interest rate changes without any notifications. I had a 5%  promotional rate, but t after it expired it changed to 0.1% A lot of $ lost, and  I feel that I have been dealing with shady car salesmen, not bankers."

"The only bank that asks to have an account to give you $20.00 in quarters! Really???"

"I had an incredibly disappointing and unethical experience working with Jessica Yarborough at the Citi Bank branch in Manhattan Beach. After providing her with sensitive personal and financial information for pre-approval on a mortgage, we decided not to proceed with her services due to her strange and aggressive demeanor. Shockingly, she then took our private information and fed it to another real estate agent who was bidding on the same property we were interested in, giving them an underhanded advantage in the bidding process. This is a flagrant violation of privacy and a breach of the professional ethics one would expect from a mortgage lender. Not only did Jessica Yarborough exhibit unprofessional behavior with her pushy personality, but she crossed a serious line by weaponizing our personal data against us for her own interests or those of her associates. I cannot trust someone who maneuvers unethically behind the scenes. I would strongly caution anyone considering using Jessica Yarborough at Citi Bank in Manhattan Beach. Her distasteful tactics and lack of ethics make her someone I would not recommend to anyone looking for an honest, trustworthy mortgage professional. Avoid her at all costs and find a lender who actually respects your privacy and makes you feel comfortable, not bullied."

"Very thorough review of accounts, which takes a while, but very necessary to secure and protect investments. Wasted no time in between customers, Esther is very professional and thorough,highly recommend."

"I called into the bank and called the branch manager, Minza. She was very professional and knew exactly how to solve my banking problem even though I was not a current customer and even located in a different region. Really appreciated the time she spent to resolve my issue."